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- Tasks: Lead and shape logistics operations across the UK and Europe, driving efficiency and innovation.
- Company: Dynamic company with a collaborative culture and a focus on employee wellbeing.
- Benefits: Generous discounts, mental health support, flexible working hours, and a relaxed dress code.
- Why this job: Make a real impact in logistics while developing your career in a supportive environment.
- Qualifications: Senior leadership experience in multi-site logistics and strong operational expertise required.
- Other info: Opportunities for growth and development in a fast-paced, international setting.
The predicted salary is between 70000 - 90000 £ per year.
We’re looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe. You’ll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth. By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you’ll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience.
Key Responsibilities
- Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution.
- Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans.
- Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations.
- Identify and present a comprehensive set of KPI’s and metrics to demonstrate service performance across all logistics operations.
- Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation.
- Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space.
- Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix).
- Act as line manager of central warehouse management team.
- Oversee Returns and trade‑in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase.
- Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity.
What You’ll Bring
- Senior leadership experience across multi‑site warehouse and logistics operations, ideally within an international or European network.
- Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives.
- Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation.
- Demonstrated success leading large‑scale change and improvement initiatives, such as new site start‑ups, redevelopments, or network transformation.
- Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision‑making.
- Experience operating across European logistics networks and managing the complexity of international distribution.
- Exposure to advanced warehouse automation technologies and system implementations.
- Experience overseeing returns, refurb, or trade‑in operations at scale.
- Background in fast‑growth, multi‑channel, or omnichannel environments.
Additional Information
- Standard working hours with flexibility expected at Director level.
- Based at our Clifton Moor site in York, with travel to UK and European locations as required.
What we’ll give you
- Generous discount scheme across our full range of music and home entertainment products.
- Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
- Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
- Free car parking with access to electric charging points.
- Onsite cafe for snacks & drinks with an outside seating area.
- A relaxed dress code and a great coffee machine to make your day more enjoyable.
- Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26‑day per annum WFH policy where job roles permit.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made. We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.
Logistics Operations Director employer: Gear4music.com
Contact Detail:
Gear4music.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Operations Director
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend logistics events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. Be ready to discuss how your experience aligns with their goals, especially around automation and efficiency improvements.
✨Tip Number 3
Showcase your achievements with data! When discussing your past roles, highlight specific KPIs and metrics you've improved. This will demonstrate your analytical skills and operational expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Logistics Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Logistics Operations Director role. Highlight your leadership experience in multi-site operations and any relevant achievements in logistics strategy.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational improvements and enhanced customer experiences in previous positions.
Showcase Your Analytical Skills: Since data-driven decision-making is key, include examples of how you've used KPIs and metrics to optimise costs and improve performance in your past roles. We love seeing numbers that back up your success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Gear4music.com
✨Know Your Logistics Inside Out
Before the interview, dive deep into the logistics operations of the company. Understand their current infrastructure, automation processes, and how they manage their multi-site network. This knowledge will help you speak confidently about how you can enhance their operations.
✨Showcase Your Leadership Experience
Be ready to discuss your previous leadership roles in logistics. Prepare specific examples of how you've driven change, improved efficiency, or managed large teams. Highlight your ability to lead through transformation, as this is crucial for the role.
✨Prepare for KPI Discussions
Since KPIs are a big part of the role, come prepared with examples of metrics you've used in past positions. Discuss how you've leveraged data to optimise costs and improve service performance. This will demonstrate your analytical skills and commercial capability.
✨Emphasise Continuous Improvement
Talk about your approach to continuous improvement and how you've implemented it in previous roles. Share specific initiatives you've led that resulted in operational enhancements, especially in areas like automation and process optimisation. This aligns perfectly with the company's goals.