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- Tasks: Lead and shape logistics operations across the UK and Europe, driving efficiency and innovation.
- Company: Dynamic company focused on enhancing logistics and distribution networks.
- Benefits: Competitive salary, generous discounts, mental health support, and flexible working options.
- Other info: Join a supportive environment with excellent career growth opportunities.
- Why this job: Make a real impact in logistics while leading a high-performing team.
- Qualifications: Senior leadership experience in multi-site logistics and strong operational expertise.
The predicted salary is between 80000 - 100000 £ per year.
We're looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe. You'll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth.
By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you'll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience.
Key Responsibilities- Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution.
- Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans.
- Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations.
- Identify and present a comprehensive set of KPI's and metrics to demonstrate service performance across all logistics operations.
- Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation.
- Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space.
- Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix).
- Act as line manager of central warehouse management team.
- Oversee Returns and trade-in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase.
- Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity.
- Senior leadership experience across multi-site warehouse and logistics operations, ideally within an international or European network.
- Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives.
- Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation.
- Demonstrated success leading large-scale change and improvement initiatives, such as new site start-ups, redevelopments, or network transformation.
- Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision-making.
- Experience operating across European logistics networks and managing the complexity of international distribution.
- Exposure to advanced warehouse automation technologies and system implementations.
- Experience overseeing returns, refurb, or trade-in operations at scale.
- Background in fast-growth, multi-channel, or omnichannel environments.
Standard working hours with flexibility expected at Director level. Based at our Clifton Moor site in York, with travel to UK and European locations as required.
What we’ll give you:
- Competitive salary.
- Generous discount scheme across our full range of music and home entertainment products.
- Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
- Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'.
- Free car parking with access to electric charging points.
- Onsite cafe for snacks & drinks with an outside seating area.
- A relaxed dress code and a great coffee machine to make your day more enjoyable.
- Employee referral scheme.
- Employer pension scheme.
- Corporate eyecare vouchers.
- Cycling to work scheme.
- Company sick pay scheme.
- Enhanced maternity, paternity & adoption pay.
- Annual flu vaccinations.
- Access to the 26-day per annum WFH policy where job roles permit.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.
Logistics Operations Director in London employer: Gear 4 Music
Contact Detail:
Gear 4 Music Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend logistics events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. We want to see you shine, so come armed with insights on their current challenges and how you can help tackle them!
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples of how you've improved operations or driven efficiency. We love numbers, so throw in some KPIs to back up your claims!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals ready to make an impact in logistics.
We think you need these skills to ace Logistics Operations Director in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in logistics and operations. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Showcase Your Leadership Skills: As a Logistics Operations Director, leadership is key! Use your application to demonstrate your experience in managing teams and driving change. Share specific examples of how you've led successful projects or initiatives in the past.
Highlight Your Analytical Prowess: We love data-driven decision-making! Be sure to include any experience you have with KPIs and metrics that showcase your ability to optimise costs and improve performance. Numbers speak volumes, so let them do the talking!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Gear 4 Music
✨Know Your Logistics Inside Out
Before the interview, dive deep into the logistics operations of the company. Understand their current network, the hubs they operate from, and any recent changes in their strategy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for KPI Discussions
Since KPIs are crucial in logistics, be ready to discuss how you've used data to drive performance in your previous roles. Bring examples of specific metrics you've implemented and how they improved operational efficiency or customer satisfaction.
✨Showcase Your Change Management Skills
Highlight your experience with large-scale change initiatives. Prepare a couple of success stories where you led transformations in logistics operations, focusing on the challenges faced and the outcomes achieved. This will demonstrate your capability to lead in a dynamic environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's future logistics strategies or their approach to automation. This shows that you're not just interested in the position but also in how you can contribute to their long-term goals.