At a Glance
- Tasks: Lead the configuration and maintenance of the Ivanti Neurons ITSM platform.
- Company: Join GÉANT, Europe's leading collaboration for research and education.
- Benefits: Enjoy flexible hybrid working, 30 days holiday, and an annual learning budget.
- Other info: Collaborative environment focused on knowledge-sharing and continuous improvement.
- Why this job: Make a real-world impact in science and education while developing your skills.
- Qualifications: Experience with Ivanti Neurons, scripting, and foundational Python development.
The predicted salary is between 28800 - 48000 £ per year.
What if your engineering talent shaped technology, improved lives, and opened opportunities across the globe? At GÉANT, we build and maintain the digital backbone of Europe’s research and education. Our Software engineering team develops the systems that keep the world’s largest R&E network running smoothly, securely, and at scale. In this role, you’ll play a pivotal part in shaping the platforms that support GÉANT’s internal operations. You will be the technical owner of our Ivanti Neurons ITSM platform, a system relied upon by teams across the organisation. Your work will help ensure that critical internal processes run smoothly, supporting colleagues who, in turn, support the global research and education community.
Some of the key responsibilities for this role:
- Lead the configuration, maintenance, and evolution of the Ivanti Neurons ITSM environment, ensuring it remains stable, well‑designed, and aligned with user needs across GÉANT.
- Manage Staging → Test → Production deployments through reliable, documented, reproducible processes.
- Collaborate closely with Solution Architects, Software Developers, Product Owners, and internal teams to understand business requirements and translate them into Neurons workflows, forms, SLAs, notifications, and integrations.
- Provide guidance to teams integrating other systems with Neurons APIs, and advise on scripting using Ivanti Expressions or ECMAScript.
- Deliver Level 3 support for the Neurons platform, troubleshooting complex issues and driving improvements to availability, performance, and quality.
- Train ITS support engineers on day‑to‑day configuration tasks, contributing to shared understanding and long‑term maintainability.
- When capacity allows, contribute to broader internal tooling work—primarily in Python—to support and extend GÉANT’s software ecosystem.
About You
With your background in Ivanti Neurons, platform configuration, and software engineering, you’ll bring strong technical ownership and a desire to ensure high‑quality, reliable internal systems. Curious, collaborative, and structured, you’re ready to take responsibility for a critical organisational platform while also integrating into a supportive engineering team that values knowledge‑sharing, documentation, and continuous improvement.
Key strengths:
- Experience configuring, deploying, and maintaining the Ivanti Neurons ITSM Platform, ideally including multi‑stage environments and performance optimisation.
- Ability to script special cases using Ivanti Expressions and ECMAScript, and familiarity with API‑driven integrations.
- Foundational understanding of Python development, ideally with exposure to packaging tools (pip, setuptools, tox) and CI/CD practices.
- Knowledge of web‑based front‑end technologies (e.g., JavaScript, TypeScript, Node.js, React) and how they interact with backend services.
- Experience with relational databases such as MySQL or PostgreSQL.
- Comfort working with Linux environments, version control systems, and standard engineering tooling.
- A willingness to explore areas such as federated SSO (SAML 2.0 / OIDC), containerisation (Docker), or additional internal systems as part of your growth.
Working Arrangements
Given the responsibilities of this role, we expect the individual to be in the office two days a week.
Application Process
Applications close on Sunday, 22nd March 2026, though we may close earlier if we receive sufficient interest. Every application is reviewed by a member of our team. Our selection process includes:
- An initial call with a recruiter (for longlisted candidates)
- A 30-minute interview with the hiring manager
- An in-person interview at our Amsterdam office
We aim to make the process transparent, respectful of your time, and focused on identifying mutual fit.
Why GÉANT?
GÉANT is Europe’s leading collaboration on e-infrastructure and services for research and education. We connect over 50 million users across 10,000 institutions, enabling breakthroughs in science, education, and innovation. Working here means being part of something bigger. You’ll contribute to projects that have real-world impact, from climate research to space exploration.
What We Offer
- Flexible hybrid working (2 days in office)
- 30 days holiday + public holidays
- Annual learning budget and conference support
- A mission-driven culture with real-world impact
Once you will apply, GEANT Association will act as the controller of your data - our full candidate Privacy Notice can be found here:
Software Engineer (Ivanti Neurons ITSM) employer: GÉANT
At GÉANT, we pride ourselves on being an exceptional employer that fosters a mission-driven culture where your engineering skills can make a tangible difference in the world of research and education. With flexible hybrid working arrangements, generous holiday allowances, and a commitment to employee growth through learning budgets and conference support, we create an environment that encourages collaboration, innovation, and personal development. Join us in Amsterdam and be part of a team that not only values your contributions but also empowers you to shape the future of technology for millions across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer (Ivanti Neurons ITSM)
✨Tip Number 1
Network like a pro! Reach out to current employees at GÉANT on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those technical interviews! Brush up on your Ivanti Neurons skills and be ready to discuss your past projects. We want to see how you can apply your knowledge to real-world scenarios, so practice explaining your thought process.
✨Tip Number 3
Show off your collaborative spirit! GÉANT values teamwork, so be ready to share examples of how you've worked with others in the past. Highlight your communication skills and how you’ve contributed to team success.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Software Engineer (Ivanti Neurons ITSM)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Ivanti Neurons and relevant technologies. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Show Your Passion:Let us know why you’re excited about this position and working with GÉANT. Share your enthusiasm for technology and how you can contribute to our mission in research and education. A little personality goes a long way!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate well-structured applications that are easy to read.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at GÉANT
✨Know Your Ivanti Neurons Inside Out
Make sure you’re well-versed in the Ivanti Neurons ITSM platform. Brush up on your configuration, deployment, and maintenance skills, and be ready to discuss specific examples of how you've optimised performance or managed multi-stage environments.
✨Show Off Your Scripting Skills
Be prepared to demonstrate your ability to script using Ivanti Expressions and ECMAScript. Think of scenarios where you’ve integrated APIs or solved complex issues, and be ready to explain your thought process and the outcomes.
✨Collaborate Like a Pro
Since this role involves working closely with various teams, highlight your collaborative experiences. Share examples of how you’ve translated business requirements into technical solutions, and emphasise your communication skills.
✨Get Familiar with Broader Tech Stacks
While the focus is on Ivanti Neurons, having a foundational understanding of Python and web technologies like JavaScript or React will set you apart. Mention any relevant projects or experiences that showcase your versatility and willingness to learn.
