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- Tasks: Lead the configuration and maintenance of the Ivanti Neurons ITSM platform for GÉANT.
- Company: Join GÉANT, Europe's leading collaboration for research and education technology.
- Benefits: Enjoy flexible hybrid working, 30 days holiday, and an annual learning budget.
- Why this job: Make a real-world impact in research and education while developing your tech skills.
- Qualifications: Experience with Ivanti Neurons, scripting, and foundational Python knowledge required.
- Other info: Collaborative environment focused on continuous improvement and knowledge-sharing.
The predicted salary is between 30000 - 50000 £ per year.
What if your engineering talent shaped technology, improved lives, and opened opportunities across the globe? At GÉANT, we build and maintain the digital backbone of Europe’s research and education. Our Software engineering team develops the systems that keep the world’s largest R&E network running smoothly, securely, and at scale.
In this role, you’ll play a pivotal part in shaping the platforms that support GÉANT’s internal operations. You will be the technical owner of our Ivanti Neurons ITSM platform, a system relied upon by teams across the organisation. Your work will help ensure that critical internal processes run smoothly, supporting colleagues who, in turn, support the global research and education community.
Some of the key responsibilities for this role:
- Lead the configuration, maintenance, and evolution of the Ivanti Neurons ITSM environment, ensuring it remains stable, well‑designed, and aligned with user needs across GÉANT.
- Manage Staging → Test → Production deployments through reliable, documented, reproducible processes.
- Collaborate closely with Solution Architects, Software Developers, Product Owners, and internal teams to understand business requirements and translate them into Neurons workflows, forms, SLAs, notifications, and integrations.
- Provide guidance to teams integrating other systems with Neurons APIs, and advise on scripting using Ivanti Expressions or ECMAScript.
- Deliver Level 3 support for the Neurons platform, troubleshooting complex issues and driving improvements to availability, performance, and quality.
- Train ITS support engineers on day‑to‑day configuration tasks, contributing to shared understanding and long‑term maintainability.
- When capacity allows, contribute to broader internal tooling work—primarily in Python—to support and extend GÉANT’s software ecosystem.
About You
With your background in Ivanti Neurons, platform configuration, and software engineering, you’ll bring strong technical ownership and a desire to ensure high‑quality, reliable internal systems. Curious, collaborative, and structured, you’re ready to take responsibility for a critical organisational platform while also integrating into a supportive engineering team that values knowledge‑sharing, documentation, and continuous improvement.
Key strengths:
- Experience configuring, deploying, and maintaining the Ivanti Neurons ITSM Platform, ideally including multi‑stage environments and performance optimisation.
- Ability to script special cases using Ivanti Expressions and ECMAScript, and familiarity with API‑driven integrations.
- Foundational understanding of Python development, ideally with exposure to packaging tools (pip, setuptools, tox) and CI/CD practices.
- Experience with relational databases such as MySQL or PostgreSQL.
- Comfort working with Linux environments, version control systems, and standard engineering tooling.
- A willingness to explore areas such as federated SSO (SAML 2.0 / OIDC), containerisation (Docker), or additional internal systems as part of your growth.
Working Arrangements
Given the responsibilities of this role, we expect the individual to be in the office two days a week.
Application Process
Applications close on Sunday, 22nd March 2026, though we may close earlier if we receive sufficient interest. Every application is reviewed by a member of our team. Our selection process includes:
- An initial call with a recruiter (for longlisted candidates)
- A 30-minute interview with the hiring manager
- An in-person interview at our Amsterdam office
We aim to make the process transparent, respectful of your time, and focused on identifying mutual fit.
Why GÉANT?
GÉANT is Europe’s leading collaboration on e-infrastructure and services for research and education. We connect over 50 million users across 10,000 institutions, enabling breakthroughs in science, education, and innovation. Working here means being part of something bigger. You’ll contribute to projects that have real-world impact, from climate research to space exploration.
What We Offer
- Flexible hybrid working (2 days in office)
- 30 days holiday + public holidays
- Annual learning budget and conference support
- A mission‑driven culture with real‑world impact
Want to know more about life at GÉANT? Visit: Why Work for GÉANT
Software Engineer (Ivanti Neurons ITSM) in Peterborough employer: GÉANT
Contact Detail:
GÉANT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer (Ivanti Neurons ITSM) in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current employees at GÉANT on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for your interviews by brushing up on Ivanti Neurons ITSM specifics. Make sure you can discuss your past experiences with platform configuration and how you've tackled challenges in similar roles. Show us you know your stuff!
✨Tip Number 3
Don’t forget to showcase your collaborative spirit! GÉANT values teamwork, so be ready to share examples of how you’ve worked with others to solve problems or improve processes. We want to see that you’re a team player!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission-driven culture at GÉANT.
We think you need these skills to ace Software Engineer (Ivanti Neurons ITSM) in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Software Engineer role. Highlight your experience with Ivanti Neurons and any relevant projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your collaborative spirit and eagerness to support the global research community.
Showcase Your Technical Skills: Be sure to include specific examples of your technical expertise, especially in scripting and platform configuration. We love seeing how you've tackled challenges in the past, so share those stories that demonstrate your problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at GÉANT
✨Know Your Ivanti Neurons Inside Out
Make sure you’re well-versed in the Ivanti Neurons ITSM platform. Brush up on your configuration, deployment, and maintenance skills, and be ready to discuss specific examples of how you've optimised performance or managed multi-stage environments.
✨Showcase Your Scripting Skills
Be prepared to demonstrate your ability to script using Ivanti Expressions and ECMAScript. Think of scenarios where you’ve integrated APIs or solved complex issues, and be ready to explain your thought process and the outcomes.
✨Collaborate Like a Pro
Since this role involves working closely with various teams, highlight your collaborative experiences. Share examples of how you’ve translated business requirements into technical solutions, and emphasise your communication skills.
✨Emphasise Continuous Learning
GÉANT values growth and knowledge-sharing, so express your willingness to learn new technologies like Python, Docker, or federated SSO. Mention any relevant courses or projects you’ve undertaken to show your commitment to continuous improvement.