At a Glance
- Tasks: Support critical network services and gain hands-on experience in a professional NOC.
- Company: Join GÉANT, a leader in connecting research and education communities across Europe.
- Benefits: Meaningful responsibilities, support from experienced colleagues, and skill-building opportunities.
- Other info: Flexible working hours with minimal shift requirements and limited business travel.
- Why this job: Launch your career in network engineering while working with cutting-edge technologies.
- Qualifications: Currently enrolled in a Computing, Networking, IT or related degree programme.
The predicted salary is between 19350 - 23650 £ per year.
Launch into Network Engineering at GÉANT. We play a vital role in connecting research and education communities across Europe and beyond, making network performance and availability important to our work. As a Network Operations Centre (NOC) Engineer Intern, you'll gain hands-on experience supporting critical network services, working alongside experienced engineers, and learning how large-scale network infrastructure is monitored, maintained, and improved. This placement offers a unique opportunity to build practical networking experience, develop technical problem-solving skills, and gain exposure to technologies that underpin global connectivity.
What You’ll Learn
- Gain practical experience within a professional Network Operations Centre.
- Learn from experienced network engineers and IT professionals.
- Develop troubleshooting and diagnostic skills.
- Build an understanding of enterprise networking technologies and operational processes.
- Contribute ideas and improvements that support service reliability and operational efficiency.
- Develop the technical and professional skills needed for a future career in networking and infrastructure engineering.
What You’ll Do
As a NOC Engineer Intern, you will support the day-to-day operation of GÉANT’s network and services while developing your technical knowledge and operational experience. Working within a 2nd line support environment but it will relate to 1st line work, including handling support requests, fault triage, incident management, and helping to meet service level targets.
Key Responsibilities Include
- Monitoring network infrastructure and services to identify potential issues and unusual activity.
- Supporting network operations through routine checks, maintenance activities, and operational tasks.
- Assisting with the investigation of connectivity, performance, and service availability incidents.
- Maintaining accurate incident records, network documentation, and operational reports.
- Learning how faults are diagnosed, escalated, and resolved within a professional operations environment.
- Working with both networking and network application services, gaining broad technical exposure.
This will involve exposure to a range of technologies and services, including Eduroam, EduGAIN, virtual machine deployment, firewalls, and user account management. The role offers a varied learning experience, with responsibilities split approximately 60/40 between network support and network application support as GÉANT continues to expand its portfolio of services.
About You
You're interested in computer networks, curious about investigating problems, and have a desire to understand how technology works and what keeps it functioning behind the scenes. You approach tasks logically, communicate effectively, and can work well within a team while taking initiative when appropriate. You can demonstrate analytical and problem-solving skills and communicate effectively and work collaboratively within a team.
Required Qualifications
- Be currently enrolled in a Computing, Networking, IT or related degree programme.
- Be undertaking a degree that includes a placement year.
- Have completed at least two years of university study and be returning to complete your final year after the placement.
Preferred Qualifications
- Cisco Platform Management
- IS-IS and BGP Operations
- TCP/IP networking concepts and protocols.
- Optical transmission systems.
- Virtual machine technologies.
- Windows Server and Linux operating systems.
- Network applications and supporting services.
You may have
- The ability to independently research and complete technical tasks.
- A curiosity for solving complex problems.
- Strong analytical thinking and attention to detail.
- Resilience, initiative, and a willingness to learn.
Programme Information
Working Arrangements: Normal working hours are 0900-1730. Potentially some requirement to undertake shift working at either 0600-1415 & 1145-2000, but it will be minimal over the course of the year. No on-call working will be required.
Business Travel: Limited business travel may be required.
Why Join GÉANT? At GÉANT, you'll work on technology that supports research, education, and innovation across Europe. You'll be given meaningful responsibilities, support from experienced colleagues, and the opportunity to build skills that will help launch your career in network engineering.
Network Engineer (NOC) - Intern (12 month Placement Year) in Cambridge employer: GÉANT Recruitment
GÉANT Recruitment is an attractive employer for those looking to start their careers in IT and networking. The company provides valuable hands-on experience and the chance to work on impactful projects alongside seasoned professionals. Interns can expect a supportive environment that encourages skill development and professional growth.
