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- Tasks: Service and maintain heavy commercial refrigeration equipment while ensuring customer satisfaction.
- Company: Join GEA Group, a leader in the industrial refrigeration sector.
- Benefits: Strong career progression, technical exposure, and a supportive team environment.
- Other info: Champion safety culture and enjoy a dynamic work environment.
- Why this job: Make a real impact in a growing field with exciting challenges.
- Qualifications: 5+ years of experience with Ammonia and strong mechanical skills required.
The predicted salary is between 35000 - 45000 £ per year.
GEA Group Ltd operates within the industrial sector of the refrigeration industry, specialising in heavy commercial refrigeration plant systems. This opportunity would ideally suit an experienced engineer currently working with industrial refrigeration plant with an Ammonia qualification.
This is a field-based role within a growing team of Service Engineers, offering strong technical exposure and career progression opportunities. Report directly to the Service Manager. Adhere strictly to company policies and procedures.
- Service and maintain heavy commercial refrigeration equipment and Ammonia plant, including package chillers.
- Maintain a strong customer-focused approach throughout all processes, ensuring customer expectations are consistently met.
- Primarily maintenance-based, while responding to reactive service calls when required.
- Support the Service Manager in resolving technical issues and reducing repetitive service calls in a timely manner.
- Promote system improvements and modifications to customers to enhance operational performance.
- Provide technical support to apprentices and customers.
- Ensure full compliance with Health, Safety & Quality regulations and policies.
- Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
- Conduct site audits.
Key Accountabilities:
- Ensure high levels of customer satisfaction.
- Represent GEA Group professionally while on site.
- Support capacity planning and work scheduling processes.
- Maintain company technical and safety standards in accordance with Health & Safety procedures.
- Recommend improvements where necessary and report accidents and near misses.
- Provide technical support and coaching to team apprentices.
- Remain up to date with safety standards and safety equipment requirements.
- Champion and promote a strong safety culture in the workplace.
Your Profile / Qualifications:
- Minimum 5 years’ experience working with Ammonia.
- Strong planning and organisational skills.
- Ability to work to tight deadlines and manage conflicting priorities.
- Honest and trustworthy.
- IPAF certified.
- City & Guilds 2079 – F-Gas Category 1.
- City & Guilds 2078 – Ammonia Safe Handling.
- CO₂ and Hydrocarbon qualifications – beneficial.
- Ability to read and follow technical drawings, building plans, and instructions.
- Strong mechanical knowledge with the ability to diagnose and repair refrigeration systems.
- Competent in basic electrical work.
- Skilled in brazing techniques.
- Ability to fabricate and assemble components using hand and power tools.
- Experience installing a wide range of refrigeration components.
- Strong understanding of Health and Safety regulations.
Did we spark your interest? Then please click apply above to access our guided application process.
Service Engineer - Spalding employer: GEA
Contact Detail:
GEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Spalding
✨Tip Number 1
Network like a pro! Reach out to your connections in the refrigeration industry and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with Ammonia systems or heavy commercial refrigeration equipment before applying. This will not only boost your confidence but also make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Show off your skills! When you get the chance to interview, be sure to highlight your technical knowledge and problem-solving abilities. Share specific examples of how you've tackled challenges in the past, especially those related to customer satisfaction and safety compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Engineer - Spalding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with Ammonia and any relevant qualifications, like your City & Guilds certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about refrigeration and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Customer Focus: Since customer satisfaction is key in this role, make sure to include examples of how you've gone above and beyond for clients in your application. We want to know how you keep customers happy while maintaining high technical standards.
Follow Our Application Process: We’ve got a guided application process on our website, so make sure to apply through there! It’ll help us get to know you better and ensure you don’t miss any important steps. We’re excited to see your application!
How to prepare for a job interview at GEA
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around ammonia systems and refrigeration equipment. Be ready to discuss your past experiences and how they relate to the role. This will show that you’re not just a good fit on paper but also in practice.
✨Customer Focus is Key
Since this role involves a lot of customer interaction, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your customer service skills and how you’ve maintained high satisfaction levels in previous roles.
✨Safety First
Familiarise yourself with health and safety regulations relevant to the refrigeration industry. Be prepared to discuss how you’ve implemented safety standards in your previous jobs and how you plan to promote a strong safety culture in this new role.
✨Ask Smart Questions
Prepare some insightful questions about the company’s approach to service engineering and team dynamics. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.