At a Glance
- Tasks: Service and maintain heavy commercial refrigeration systems while ensuring customer satisfaction.
- Company: Join GEA Group Ltd, a leader in industrial refrigeration with a focus on innovation.
- Benefits: Enjoy career progression, technical exposure, and a supportive team environment.
- Other info: Dynamic role with opportunities for site visits and technical support to apprentices.
- Why this job: Make a real impact in the refrigeration industry while developing your skills.
- Qualifications: 5+ years in service, strong mechanical knowledge, and relevant certifications required.
The predicted salary is between 36000 - 60000 £ per year.
GEA Group Ltd operates within the industrial sector of the refrigeration industry, specialising in heavy commercial refrigeration plant systems. This opportunity would ideally suit an experienced engineer currently working within the retail or supermarket sector who is looking to progress into large-scale industrial refrigeration. This is a field-based role within a growing team of Service Engineers, offering strong technical exposure and career progression opportunities.
Responsibilities / Tasks:
- Report directly to the Service Manager.
- Adhere strictly to company policies and procedures.
- Service and maintain heavy commercial refrigeration equipment and plant, including chilled water systems.
- Work on a small amount of air-conditioning equipment.
- Maintain a strong customer-focused approach throughout all processes, ensuring customer expectations are consistently met.
- Primarily maintenance-based, while responding to reactive service calls when required.
- Support the Service Manager in resolving technical issues and reducing repetitive service calls in a timely manner.
- Promote system improvements and modifications to customers to enhance operational performance.
- Provide technical support to apprentices and customers.
- Ensure full compliance with Health, Safety & Quality regulations and policies.
- Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
- Conduct site audits.
Key Accountabilities:
- Ensure high levels of customer satisfaction.
- Represent GEA Group professionally while on site.
- Support capacity planning and work scheduling processes.
- Maintain company technical and safety standards in accordance with Health & Safety procedures.
- Recommend improvements where necessary and report accidents and near misses.
- Provide technical support and coaching to team apprentices.
- Remain up to date with safety standards and safety equipment requirements.
- Champion and promote a strong safety culture in the workplace.
Your Profile / Qualifications:
- Minimum 5 years’ experience in a service environment.
- Strong planning and organisational skills.
- Ability to work to tight deadlines and manage conflicting priorities.
- Honest and trustworthy.
- IPAF certified.
- City & Guilds 2079 – F-Gas Category 1.
- City & Guilds 2078 – Ammonia Safe Handling.
- CO₂ and Hydrocarbon qualifications – beneficial.
- Ability to read and follow technical drawings, building plans, and instructions.
- Strong mechanical knowledge with the ability to diagnose and repair refrigeration systems.
- Competent in basic electrical work.
- Skilled in brazing techniques.
- Ability to fabricate and assemble components using hand and power tools.
- Experience installing a wide range of refrigeration components.
- Strong understanding of Health and Safety regulations.
Service Engineer - Leeds employer: GEA
GEA is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets sustainability. As a Field Service Engineer, you'll benefit from strong career progression opportunities within a supportive team, while working on cutting-edge refrigeration technology that enhances efficiency in the food and beverage sectors. With a commitment to employee development and a focus on safety and customer satisfaction, GEA fosters a culture of excellence and collaboration, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the refrigeration industry, especially those who work in retail or supermarkets. They might know about openings that aren't advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to discuss your experience with heavy commercial refrigeration systems and how you can bring value to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to talk about troubleshooting techniques and how you've handled reactive service calls in the past. This will show you're the right fit for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Engineer - Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the refrigeration industry, especially if you've worked in retail or supermarkets. We want to see how your skills align with the role of Service Engineer, so don’t hold back on showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing candidates who are genuinely excited about the opportunity to work with us at GEA Group.
Showcase Your Technical Skills:Since this role involves heavy commercial refrigeration, make sure to mention any relevant qualifications like your City & Guilds certifications. We’re looking for someone who can hit the ground running, so highlight your mechanical knowledge and troubleshooting abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at GEA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to refrigeration systems. Be ready to discuss your experience with heavy commercial refrigeration and any specific projects you've worked on. This will show that you're not just familiar with the basics but can also handle the complexities of the role.
✨Customer Focus is Key
Since this role requires a strong customer-focused approach, think of examples where you've gone above and beyond for a client. Prepare to share how you’ve maintained high levels of customer satisfaction in previous roles, as this will demonstrate your commitment to service excellence.
✨Safety First
Familiarise yourself with Health and Safety regulations relevant to the refrigeration industry. Be prepared to discuss how you ensure compliance in your work and any experiences where you’ve promoted a strong safety culture. This will highlight your understanding of the importance of safety in the workplace.
✨Show Your Team Spirit
This position involves supporting apprentices and working closely with a team. Think of instances where you've provided technical support or coaching to others. Sharing these experiences will showcase your ability to collaborate and contribute positively to the team dynamic.
