At a Glance
- Tasks: Support advanced Automated Milking Systems and provide technical assistance to customers and dealers.
- Company: Join GEA, a leading global engineering company in the food and beverage sector.
- Benefits: Enjoy a positive work environment, travel opportunities, and personal development.
- Other info: Flexible working with travel across the UK and opportunities for career growth.
- Why this job: Make a real impact in dairy farming with innovative technology and hands-on problem-solving.
- Qualifications: Mechanical or electrical engineering background with strong troubleshooting skills.
The predicted salary is between 40500 - 49500 £ per year.
About the position
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.
Your responsibilities and tasks
- Provide technical support to our Dealer Network and customers using GEA AMS robotic milking systems and associated equipment.
- Assist in the development, coordination, and delivery of technical training programmes for both the Dealer Network and internal teams.
- Diagnose and resolve technical issues, escalating to GEA HQ Support where necessary along with accurate and detailed descriptions of the issue.
- Communicate technical issues and solutions across the UK Technical Team and produce relevant technical bulletins and guidance for GEA and the Dealer Network.
- Support new AMS projects from pre-installation through to commissioning, ensuring equipment is installed to GEA standards.
- Provide ongoing technical support to Dealers and customers following installation.
- Translate customer requirements into technical solutions and liaise with relevant teams on installation plans.
- Deliver training to AMS customers, enabling them to fully understand the system and maximise its functionality, value, and benefits.
- Maintain accurate project documentation and reporting in line with company requirements.
- Assess risks and ensure compliance with GEA quality, health, safety and environmental (QHSE) standards.
Your profile and qualifications
We are looking for a practical, technically minded engineer with strong problem-solving skills and a customer-focused approach. You will ideally have:
- A mechanical and/or electrical engineering background with relevant technical qualifications.
- Strong electrical, mechanical and pneumatic knowledge.
- Excellent troubleshooting and fault-finding skills.
- Strong IT skills, including Microsoft Office and the ability to work with specialist software systems.
- The ability to read engineering drawings and electrical schematics and interpret diagnostic data.
- Good organisational and reporting skills, with the ability to work methodically and meet deadlines.
- Strong written and verbal communication skills and the ability to build effective relationships with Dealers, customers and colleagues.
- A proactive approach and the ability to work independently as well as part of a team.
- A good understanding of workplace Health & Safety requirements.
- Flexibility to travel throughout the UK and stay away from home when required.
- Experience within agricultural or dairy engineering and an understanding of dairy farming would be advantageous but is not essential.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company. GEA is an equal opportunity employer.
Technical Support Engineer in Warminster employer: GEA Group
GEA Group is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Belfast. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work on cutting-edge technology in the dairy farming sector. The hybrid working model provides flexibility, allowing you to balance your professional and personal life while contributing to meaningful projects that make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in Warminster
✨Network through Industry Events
Look out for agricultural engineering expos and trade shows – they're golden opportunities! Attend these events to meet professionals from companies like GEA Group and chat about their work. Being present in person can create connections that lead to job openings!
✨Join Agricultural Engineering Groups
Get involved in online communities and forums focused on agricultural engineering. Platforms like LinkedIn and specialised Facebook groups are great spots to join discussions, share insights, and even find job posts! Engaging with fellow enthusiasts can also lead to potential referrals.
✨Show Off Your Skills
Create a portfolio showcasing any projects or relevant work you've done in agricultural engineering. Whether it's design work, projects from uni, or even side gigs, having a visual representation of your skills can really catch the eye of hiring managers at places like GEA Group.
✨Keep an Eye on Job Boards
Besides company websites, check out niche job boards specific to agricultural engineering. Sites like AgCareers or Engineering Jobs can have listings that align with roles at GEA Group. Applying through various channels increases your chances of landing that full-time gig.
We think you need these skills to ace Technical Support Engineer in Warminster
Some tips for your application 🫡
Show Off Your Relevant Experience:In agricultural engineering, it's all about practical experience. Highlight any projects or internships you've been involved in that showcase your skills in machinery, crop management, or sustainability practices. Use specifics to give us a clear picture of what you've accomplished and how it relates to the role at GEA Group.
Get Technical with Your CV:Make sure your CV showcases technical competencies relevant to agricultural engineering. List any specific software tools or engineering techniques you're familiar with, as well as any certifications related to agricultural practices or environmental regulations. This gives us a good insight into your skill set for the Technical Support Engineer position.
Tailor Your Cover Letter to Our Values:When writing your cover letter, take the time to reflect on how your personal values align with those of GEA Group. We want to see your passion for sustainable agriculture and how your engineering background can help us achieve our goals. Share what motivates you in this field, and let your personality shine through!
Don't Forget About Your Portfolio:If you've worked on design or engineering projects, consider including a portfolio to back up your application. This could be anything from photos of completed projects to detailed reports or analyses you've done. It’s an excellent way to visually demonstrate your skills and help us see your potential fit for the full-time Technical Support Engineer role.
How to prepare for a job interview at GEA Group
✨Master Your Technical Know-How
As an agricultural engineering candidate, you need to showcase your understanding of key concepts like irrigation systems, soil mechanics, and machinery design. Brush up on technical questions that could come your way, especially those related to recent advancements in agricultural technology, and be prepared to discuss how you've applied these in real-world situations.
✨Showcase Your Problem-Solving Skills
Highlight specific examples where you solved complex engineering problems, particularly those relevant to agriculture. Think about challenges you’ve faced during projects or your coursework and be ready to explain your thought process and the outcomes; interviewers will love to see your practical experience in action.
✨Prepare Your Portfolio of Projects
Having a portfolio can be a game changer for a full-time role in agricultural engineering. Showcase any relevant projects you've worked on—be they internships, academic assignments, or personal projects. Make sure to highlight the tools and techniques you used and how they can be applicable to the role at GEA Group.
✨Understand the Industry Trends
Get clued up on the latest trends affecting agricultural engineering, like automation, sustainability practices, and precision agriculture. This shows your passion for the field and helps you to discuss how your skills can contribute to GEA Group’s goals in navigating these trends.
