At a Glance
- Tasks: Service and maintain heavy commercial refrigeration systems while ensuring customer satisfaction.
- Company: Join GEA Group Ltd, a leader in the industrial refrigeration sector.
- Benefits: Enjoy career progression, technical exposure, and a supportive team environment.
- Why this job: Make a real impact in a growing field with exciting challenges and opportunities.
- Qualifications: 5+ years of experience with Ammonia and strong mechanical skills required.
- Other info: Be part of a safety-focused culture and help train the next generation of engineers.
The predicted salary is between 36000 - 60000 £ per year.
GEA Group Ltd operates within the industrial sector of the refrigeration industry, specialising in heavy commercial refrigeration plant systems. This opportunity would ideally suit an experienced engineer currently working with industrial refrigeration plant with an Ammonia qualification. This is a field-based role within a growing team of Service Engineers, offering strong technical exposure and career progression opportunities.
Responsibilities / Tasks:
- Report directly to the Service Manager.
- Adhere strictly to company policies and procedures.
- Service and maintain heavy commercial refrigeration equipment and Ammonia plant, including package chillers.
- Maintain a strong customer‑focused approach throughout all processes, ensuring customer expectations are consistently met.
- Primarily maintenance‑based, while responding to reactive service calls when required.
- Support the Service Manager in resolving technical issues and reducing repetitive service calls in a timely manner.
- Promote system improvements and modifications to customers to enhance operational performance.
- Provide technical support to apprentices and customers.
- Ensure full compliance with Health, Safety & Quality regulations and policies.
- Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
- Conduct site audits.
Key Accountabilities:
- Ensure high levels of customer satisfaction.
- Represent GEA Group professionally while on site.
- Support capacity planning and work scheduling processes.
- Maintain company technical and safety standards in accordance with Health & Safety procedures.
- Recommend improvements where necessary and report accidents and near misses.
- Provide technical support and coaching to team apprentices.
- Remain up to date with safety standards and safety equipment requirements.
- Champion and promote a strong safety culture in the workplace.
Your Profile / Qualifications:
- Minimum 5 years’ experience working with Ammonia.
- Strong planning and organisational skills.
- Ability to work to tight deadlines and manage conflicting priorities.
- Honest and trustworthy.
- IPAF certified.
- City & Guilds 2079 – F‑Gas Category 1.
- City & Guilds 2078 – Ammonia Safe Handling.
- CO₂ and Hydrocarbon qualifications – beneficial.
- Ability to read and follow technical drawings, building plans, and instructions.
- Strong mechanical knowledge with the ability to diagnose and repair refrigeration systems.
- Competent in basic electrical work.
- Skilled in brazing techniques.
- Ability to fabricate and assemble components using hand and power tools.
- Experience installing a wide range of refrigeration components.
- Strong understanding of Health and Safety regulations.
Did we spark your interest? Then please click apply above to access our guided application process.
Service Engineer - Spalding employer: GEA Group
Contact Detail:
GEA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Spalding
✨Tip Number 1
Network like a pro! Reach out to your connections in the refrigeration industry, especially those who might know someone at GEA Group. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with Ammonia systems and how you've tackled challenges in the past. We want to see that you're not just skilled but also passionate about what you do!
✨Tip Number 3
Showcase your customer service skills! Since this role is all about maintaining strong customer relationships, think of examples where you've gone above and beyond to meet customer expectations. We love to see candidates who understand the importance of a customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you access to our guided application process, making it easier for you to showcase your skills and experience.
We think you need these skills to ace Service Engineer - Spalding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Ammonia and industrial refrigeration. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Engineer role. Share specific examples of your past experiences that align with our needs, especially around customer service and technical support.
Showcase Your Technical Skills: We’re keen on your technical know-how, so make sure to detail your mechanical knowledge and any relevant certifications. Highlight your ability to diagnose and repair refrigeration systems, as well as your experience with safety regulations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following our guided process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at GEA Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Ammonia systems and refrigeration plant. Be ready to discuss your past experiences and how they relate to the role. This will show that you’re not just familiar with the equipment but also understand the nuances of maintaining and servicing them.
✨Customer Focus is Key
Since this role involves a strong customer-focused approach, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your ability to meet customer expectations and resolve issues effectively. This will demonstrate your commitment to customer satisfaction.
✨Safety First
Familiarise yourself with Health and Safety regulations relevant to the refrigeration industry. Be prepared to discuss how you’ve implemented safety standards in your previous roles. Showing that you prioritise safety will resonate well with the interviewers, as it’s crucial in this field.
✨Ask Smart Questions
Prepare some insightful questions about the company’s approach to service and maintenance, or how they handle technical challenges. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.