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- Tasks: Support service scheduling and logistics for field engineers while learning essential skills.
- Company: Join GEA, a leading global supplier in food and beverage processing.
- Benefits: Competitive salary, bonus scheme, and a free day to volunteer.
- Why this job: Gain hands-on experience in logistics and service planning within a dynamic team.
- Qualifications: GCSEs in English and Maths; strong organisation and communication skills.
- Other info: Opportunities for personal development in a positive, international work environment.
The predicted salary is between 800 - 1400 £ per month.
United Kingdom, Milton Keynes January 21 2026 Full time Competitive salary and bonus scheme Free day to volunteer
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.
Your responsibilities and tasks
Purpose of the role: To support the efficient planning of field service engineers and the end-to-end logistics required to complete customer service visits. The postholder will learn how to balance customer SLAs, Engineer skills, travel times, and parts availability while developing professional skills through an apprenticeship pathway.
- Service Scheduling: Coordinate daily and forward schedule for service engineers, match jobs to engineer competence, optimise routes, maintain job status, confirm customer readiness, monitor progress, and distribute job packs.
- Logistics Administration: Arrange parts and tools, coordinate couriers and returns, support vehicle logistics, maintain tool registers, book accommodation and travel, prepare delivery notes and documentation.
- Customer & Stakeholder Communication: Act as first point of contact for customers, liaise with engineers and managers, issue confirmations and updates.
- Data & Compliance: Maintain accurate records, support compliance with policies, produce simple reports.
- Continuous Improvement: Identify opportunities to improve scheduling efficiency and participate in improvement projects.
What you will learn:
- Service planning fundamentals: skills matrices, SLAs, priority handling, route optimisation.
- Logistics operations: parts flows, inventory accuracy, courier management, returns handling.
- Safety & compliance: RAMS, permits to work, vehicle/tool security, site standards.
- Professional tools: service management systems, mapping tools, office suite.
- Data handling: basic reporting, dashboards, and audit trail management.
Your profile and qualifications
- GCSEs (or equivalent) including English and Maths.
- Eligibility for an apprenticeship programme.
- Strong organisation and time management.
- Clear, professional communication (written and verbal).
- Attention to detail with accurate data entry and documentation.
- Problem‑solving mindset; proactive in resolving conflicts.
- Basic proficiency with Microsoft 365 (Excel, Outlook, Teams, Word).
- Positive attitude, curiosity, and willingness to learn.
- Awareness of field service environments and engineer scheduling.
- Familiarity with maps & route planning.
- Interest in engineering or operations.
- Prior exposure to customer service, office administration, or logistics.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Equal opportunity statement
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Apprentice - Service Scheduler & Logistics Administrator in Milton Keynes employer: GEA Group
Contact Detail:
GEA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Service Scheduler & Logistics Administrator in Milton Keynes
✨Tip Number 1
Get to know the company! Research GEA and understand their values, products, and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to service scheduling and logistics. Think about how your skills can contribute to optimising routes and improving efficiency.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GEA team and ready to kickstart your career.
We think you need these skills to ace Apprentice - Service Scheduler & Logistics Administrator in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Service Scheduler & Logistics Administrator. We want to see how you can contribute to our team, so don’t hold back!
Show Off Your Communication Skills: Since clear communication is key in this role, ensure your written application reflects your ability to convey information professionally. Use concise language and check for any typos – we love attention to detail!
Highlight Relevant Experience: If you've had any experience in customer service, office administration, or logistics, make sure to mention it! We’re looking for candidates who can bring their problem-solving mindset and organisational skills to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at GEA!
How to prepare for a job interview at GEA Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Apprentice - Service Scheduler & Logistics Administrator role. Familiarise yourself with service scheduling, logistics administration, and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisation and time management, be prepared to discuss examples from your past experiences where you've successfully managed tasks or projects. Think about how you prioritised work, handled deadlines, or improved processes – these stories will demonstrate your suitability for the job.
✨Brush Up on Your Tech Skills
The job mentions basic proficiency with Microsoft 365 tools like Excel and Outlook. Make sure you're comfortable using these applications, as well as any mapping tools or service management systems. You might even want to practice creating a simple report or scheduling a mock service visit to showcase your skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your curiosity about the company and the role. Ask about the team you'll be working with, opportunities for growth, or how GEA supports continuous improvement. This not only shows your interest but also helps you determine if the company is the right fit for you.
