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- Tasks: Manage customer requests and collaborate with teams to ensure technical accuracy.
- Company: Join a Top Employer 2026 known for its collaborative culture.
- Benefits: Attractive salary, private health insurance, flexible hours, and 23 vacation days.
- Why this job: Be the technical bridge between customers and technology, driving operational excellence.
- Qualifications: Bachelor’s in Engineering, SAP experience, and bilingual in Spanish and English.
- Other info: Dynamic role with continuous training and international career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you passionate about technical environments and operational excellence? Do you enjoy collaborating with cross‑functional teams and playing a key role between customers, operations, and technology? If so, this could be your next career move!
Responsibilities
- Manage and analyze customer requests in collaboration with local Sales, Technical Service teams and GEA Technology Centers, ensuring accurate technical scope definition for quotations.
- Act as a technical reference for the Service Support team and customers, becoming the main technical liaison with the Technology Centers.
- Drive the development of technical expertise and capabilities within the local service support team.
- Prepare and oversee quotations and order confirmations, ensuring technical consistency, accuracy and commercial alignment.
- Process and monitor orders, returns and credit notes in SAP, ensuring correct pricing and commercial conditions throughout the Order‑to‑Cash cycle.
- Coordinate with Service Sales, Logistics, Procurement, Finance and Technical Service.
- Support delivery, shipping and invoicing processes, managing exceptions and interacting with customers and suppliers when needed.
- Ensure data integrity and proactive maintenance of SAP master data (customers, materials, pricing).
- Identify process improvement opportunities and contribute to operational excellence and continuous improvement.
Qualifications
- Bachelor’s Degree in Engineering (Mechanical preferred).
- Experience in industrial or engineering environments (strong advantage).
- Proven operational experience with SAP (quotations, order management, deliveries, returns, billing).
- Fluent in Spanish and English; additional European languages are a strong asset.
- Familiar with logistics and invoicing workflows.
- High attention to detail and strong data accuracy, especially in master data management.
- Ability to manage multiple priorities in demanding environments.
- Strong organizational, communication and stakeholder‑management skills.
- Customer‑centric, service‑oriented and results‑driven mindset.
Benefits
- Attractive compensation package aligned with experience, responsibilities, and international exposure.
- Private health insurance plan.
- Employee Assistance Program.
- Flexible working hours and a hybrid working model (up to two days per week remote).
- 23 days of vacation per year.
- Great work environment as part of a collaborative team.
- Continuous internal training and career development opportunities, both nationally and internationally.
- The opportunity to join a company recognized as a Top Employer 2026.
Service Support Operations Engineer in Holsworthy employer: GEA Group
Contact Detail:
GEA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Operations Engineer in Holsworthy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service support operations. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your technical skills! If you've got experience with SAP or any relevant software, be ready to discuss specific examples of how you've used them to solve problems or improve processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Support Operations Engineer in Holsworthy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Support Operations Engineer role. Highlight your technical expertise, especially in SAP and any relevant engineering experience, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how your background makes you a perfect fit for our team. Don’t forget to mention your customer-centric mindset!
Showcase Your Communication Skills: Since this role involves liaising with various teams, make sure to demonstrate your strong communication skills in your application. We love candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GEA Group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around SAP and the specific engineering principles relevant to the role. Be ready to discuss how you've used these skills in past experiences, as this will show your potential employer that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Collaboration Skills
Since the role involves working with cross-functional teams, prepare examples of how you've successfully collaborated with different departments in the past. Highlight any situations where you acted as a liaison between technical teams and customers, as this will demonstrate your ability to bridge gaps and facilitate communication.
✨Be Detail-Oriented
Given the emphasis on data accuracy and master data management, be prepared to discuss how you ensure precision in your work. Bring examples of how you've maintained data integrity in previous roles, and be ready to explain your process for checking and verifying information.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to order management or customer requests. Think through potential scenarios beforehand and outline your thought process for tackling these challenges. This will show your analytical skills and your ability to think on your feet.
