At a Glance
- Tasks: Ensure smooth IT operations and provide hands-on support at various sites.
- Company: Join a leading company in IT support with a focus on collaboration.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for growth in a structured IT environment.
- Why this job: Make a real difference in IT services while working on-site with diverse teams.
- Qualifications: Extensive IT support experience and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
The role is based in Milton Keynes, with travel to other UK locations as required.
Responsibilities
- Ensure stable and reliable local IT operations across assigned sites
- Provide hands‑on technical support where an on‑site presence is required
- Act as the local IT On‑Site Services Consultant, representing Global IT to site management and users
- Coordinate effectively with the Service Desk, central IT teams and external service providers
- Support the implementation and adherence to IT standards, governance and security practices
- Contribute to the continuous improvement of IT services and operational processes
- Assist with incident resolution, infrastructure support and workplace services when local coordination is required
Qualifications
- Extensive experience working in IT support, infrastructure or workplace services
- Broad understanding of IT infrastructure, workplace technologies and network environments
- Experience working within structured IT service environments (ITIL knowledge beneficial)
- Ability to coordinate effectively between business users and central IT teams
- Strong communication skills and the ability to engage with local management and stakeholders
- Professional fluency in English
Desirable:
- Experience working in manufacturing, industrial or multi‑site environments
- Experience working with external IT service providers
Senior IT Support Engineer - On-site Services in Milton Keynes employer: GEA Germany GmbH
GEA Group Ltd is an exceptional employer for Field Service Engineers, offering a dynamic work environment in Leeds that prioritises employee growth and development. With a strong focus on customer satisfaction and safety, employees are encouraged to innovate and improve operational performance while receiving comprehensive training and support. The company fosters a collaborative culture where team members can thrive, making it an ideal place for those seeking meaningful and rewarding careers in the refrigeration industry.
We think you need these skills to ace Senior IT Support Engineer - On-site Services in Milton Keynes
Technical Support
IT Infrastructure
Workplace Technologies
Network Environments
ITIL Knowledge
Incident Resolution
Infrastructure Support
