At a Glance
- Tasks: Service and maintain heavy commercial refrigeration equipment while ensuring customer satisfaction.
- Company: Join GEA Group Ltd, a leader in the refrigeration industry.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Be part of a supportive team that values safety and technical expertise.
- Why this job: Make a real impact in a dynamic field with a focus on innovation and safety.
- Qualifications: Mechanical or Electrical engineering background with relevant qualifications.
The predicted salary is between 44567 - 45000 £ per year.
GEA Group Ltd operates within the industrial sector of the refrigeration industry, specialising in heavy commercial refrigeration plant systems.
This field‑based role is part of a growing team of Service Engineers.
Responsibilities
- Service and maintain heavy commercial refrigeration equipment and plant, including chilled water systems.
- Work on a small amount of air‑conditioning equipment.
- Maintain a strong customer‑focused approach throughout all processes, ensuring customer expectations are consistently met.
- Primarily maintenance‑based while responding to reactive service calls when required.
- Support the Service Manager in resolving technical issues and reducing repetitive service calls in a timely manner.
- Promote system improvements and modifications to customers to enhance operational performance.
- Provide technical support to apprentices and customers.
- Ensure full compliance with Health, Safety & Quality regulations and policies.
- Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
- Conduct site audits.
- No supermarket work.
- Key Accountabilities
- Ensure high levels of customer satisfaction.
- Represent GEA Group professionally while on site.
- Support capacity planning and work scheduling processes.
- Maintain company technical and safety standards in accordance with Health & Safety procedures.
- Recommend improvements where necessary and report accidents and near misses.
- Provide technical support and coaching to team apprentices.
- Remain up to date with safety standards and safety equipment requirements.
- Champion and promote a strong safety culture in the workplace.
Qualifications
- Mechanical or Electrical engineering background.
- Previous experience in servicing or maintaining machinery.
- City & Guilds 2079 qualification essential.
- Preferred City & Guilds 2078 (Ammonia).
- Strong understanding of industrial and commercial heating & refrigeration.
- High standard of technical expertise in various types of machinery.
- Knowledge of industry developments and product/system knowledge.
- Ability to build long‑term relationships.
- Must have legal right to work in the UK – sponsorship is not provided.
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Field Service Engineer - Leeds employer: GEA Germany GmbH
GEA Group Ltd is an exceptional employer for Field Service Engineers, offering a dynamic work environment in Leeds that prioritises employee growth and development. With a strong focus on customer satisfaction and safety, employees are encouraged to innovate and improve operational performance while receiving comprehensive training and support. The company fosters a collaborative culture where team members can thrive, making it an ideal place for those seeking meaningful and rewarding careers in the refrigeration industry.
