At a Glance
- Tasks: Create quotes, process orders, and manage customer communications in a dynamic sales environment.
- Company: Join GEA, a global leader in food and beverage technology.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Flexible work environment with opportunities for professional development.
- Why this job: Be part of a mission-driven company enhancing sustainability in production processes.
- Qualifications: GCSE education, strong Microsoft Office skills, and experience in order handling.
The predicted salary is between 30000 - 40000 £ per year.
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors.
Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services.
Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.
Responsibilities & Tasks
- Quotations & Orders
- Create spare parts quotations and modification quotes.
- Receive customer orders, check against quotations, and issue order acknowledgements.
- Request technical support when needed and ensure all technical checks are completed.
- Follow up quotations within required timelines.
- Set up spare part numbers when necessary.
- Process sales orders in SAP through to invoicing within 24 hours of receipt.
- Observe customer requirements as stated on orders.
- Review order statuses regularly to ensure timely delivery.
- Run and action SAP spares backlog reports.
- Identify and action orders ready for invoicing through SAP reports.
- Customer & Internal Communication
- Handle customer queries within required timeframes.
- Liaise with internal service teams and suppliers (UK and abroad).
- Arrange transport in line with customer requirements and cost expectations.
- Carry out occasional customer visits, factory/site visits, and attend GEA meetings.
- Pricing, Credit & Finance
- Request approval for price anomalies or special pricing.
- Liaise with Credit Control regarding exceeded credit limits, new customer setups, or customers on stop.
- Initiate new customer setups.
- Resolve invoice queries and dispatch invoices per customer requirements.
- Support the Finance team on spare-parts–related issues.
- Returns & Purchasing
- Manage spare parts returns, including issuing credits/return notes and ensuring correct approvals.
- Create purchase orders to support parts orders, including gaining approval for non-GEA purchases.
- CRM, Documentation & Admin
- Update CRM with quotations, orders, and activity in support of Service Sales campaigns.
- Maintain Import/Export folders and spreadsheets.
- Check shared mailboxes for quotation requests, orders, technical enquiries, and account enquiries.
- Redirect mailbox items to relevant departments when appropriate.
- File documentation according to agreed procedures.
- Support FHT (Food solutions) team with administration as required.
- Assist with ad‑hoc tasks and provide support to colleagues.
- Support annual stock takes.
- Participate in bank holiday and Christmas cover on a rota basis.
- Provide holiday and sickness cover for Spare Parts and other admin roles.
- Picking, packing, and arranging shipment of small parts for urgent breakdown orders.
- Profile & Qualifications
- Educated to at least GCSE level
- Strong Microsoft Office skills
- SAP experience (essential)
- Experience in spares order handling, administration, and processing (essential)
- Experience dealing with customers at various levels
- Experience working in a diverse office environment
- Ability to liaise with people at all levels
- Excellent communication skills across all media
- Keen eye for detail
- Flexible and proactive approach
- Ability to work under pressure
Did we spark your interest? Then please click apply above to access our guided application process.
GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries.
The international technology group focuses on process technology and components for sophisticated production processes in various end‑user markets.
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Internal Sales Co-ordinator - Service Sales employer: GEA Germany GmbH
GEA Group Ltd is an exceptional employer for Field Service Engineers, offering a dynamic work environment in Leeds that prioritises employee growth and development. With a strong focus on customer satisfaction and safety, employees are encouraged to innovate and improve operational performance while receiving comprehensive training and support. The company fosters a collaborative culture where team members can thrive, making it an ideal place for those seeking meaningful and rewarding careers in the refrigeration industry.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Co-ordinator - Service Sales
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Co-ordinator - Service Sales at GEA Germany GmbH, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including GEA Germany GmbH. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Co-ordinator - Service Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Co-ordinator - Service Sales
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for GEA Germany GmbH:When writing your cover letter, make sure to tailor your message specifically for GEA Germany GmbH. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at GEA Germany GmbH
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show GEA Germany GmbH that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show GEA Germany GmbH that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with GEA Germany GmbH’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
