Services Delivery Manager - WAMS
Services Delivery Manager - WAMS

Services Delivery Manager - WAMS

Edinburgh Full-Time 48000 - 72000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead complex software delivery projects and ensure top-notch execution with Agile methodologies.
  • Company: Join GE Vernova, a leader in sustainable energy solutions and grid software.
  • Benefits: Full-time role with opportunities for growth and collaboration in a dynamic environment.
  • Why this job: Make a real impact on global energy transformation while working with cutting-edge technology.
  • Qualifications: Bachelor's degree in relevant fields and proven experience in software delivery management.
  • Other info: Collaborative culture with a focus on innovation and customer satisfaction.

The predicted salary is between 48000 - 72000 Β£ per year.

Overview

Services Delivery Manager – WAMS role at GE Vernova.

GE Vernova Digital is the world leader for Grid Software solutions enabling companies world-wide to optimize their control of the Grid and the transformation towards sustainable energy sources. Our teams contribute to major infrastructure projects delivering Transmission, Distribution and Market systems part of the national and regional coordination of electricity on all continents.

Responsibilities

  • Project Execution control: Building effective Work Breakdown Structures (WBS), activity tracking to update Project Manager on progress, implementing the delivery with Agile methodology when applicable.
  • Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management.
  • Contribute to Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship.
  • Accountable for the end-to-end project delivery to meet the schedule, cost and quality commitments.
  • Trigger and validate engineering Gate Reviews (Solution, Factory Testing Readiness, Site Acceptance Readiness).
  • Utilize GE Product knowledge and expertise to drive excellence in execution through continuous improvement, change management and Agile / DevOps delivery methodologies.
  • Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.
  • Assist tendering with the validation of the delivery model and estimations in coordination with Regional Commercial team.
  • Work with Project Manager to report or resolve any process non-conformances in a timely manner.
  • Ensure a smooth transfer to maintenance of ending projects through coordinated knowledge transfer.
  • Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System.
  • Demonstrate EHS (Environment Health & Safety) leadership and ensure Zero Deviation Plan is implemented in their area of liability.
  • Demonstrates and encourages positive, customer focus with a β€˜can do’ attitude.

Performance measurement indicators: On Time Delivery, Cost to Complete, Committed budget (effort) deviation, Software Delivery Processes Compliance, Customer Satisfaction.

Qualifications

Bachelor\’s degree from an accredited university or equivalent experience. Ideal subjects include Computer Science, Information Technology, Physics, Software Engineering, Electrical Engineering or related Engineering discipline.

Essential Criteria

  • Proven years of experience in Services directing the delivery of complex software solutions
  • Proven experience in a senior technical role within a system integrator or Software Consultancy practice
  • Proven experience in defining and managing delivery teams
  • Proven experience in defining and assigning work packages
  • DevOps and Agile methodology
  • Industry knowledge in the field of operation and multi-sites project organizations
  • Process and methodology oriented
  • Highly collaborative and able to work across the organization to accomplish common goals
  • Ability to focus on the critical business outcomes and drive teams to achieving these goals
  • Strong presentation and communication skills
  • Operate with and influence senior client stakeholders
  • Ability and willingness to travel (to customer sites, both internal and outside of UK)

Desired Characteristics

  • Demonstrated ability to manage multiple projects simultaneously
  • Experience working with global teams / partners
  • Strong organizational, analytical, and problem-solving abilities
  • Ability to remotely drive people towards a common goal
  • Software configuration management
  • Good knowledge of IT and cybersecurity environments including Linux and Windows operating systems, Kubernetes, Relational Databases, HW infrastructure, High Availability multi-tier architectures, and Network Equipment
  • Experience delivering solutions on premise and cloud
  • Strong background in integration aspects related to computer systems
  • Familiar with Atlassian suite, JIRA collaboration tools, Confluence
  • Software development experience and version control (GitHub)
  • Continuous integration (Jenkins)
  • Scripting: bash, python, go
  • Web services (SOAP, REST)
  • SCADA protocols
  • Experience of Wide-Area Monitoring Systems (WAMS)

Additional Information

  • Relocation Assistance Provided: No

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Project Management and Information Technology
  • Industries: Electric Power Generation

Relocation assistance provided by job postings is a policy; verify current details with the recruiter.

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Services Delivery Manager - WAMS employer: GE Vernova

At GE Vernova, we pride ourselves on being a leading employer in the energy sector, offering a dynamic work environment that fosters innovation and collaboration. Our Services Delivery Manager role not only provides opportunities for professional growth through exposure to cutting-edge Grid Software solutions but also encourages a culture of continuous improvement and teamwork. With a commitment to sustainability and a focus on employee well-being, we ensure that our team members are equipped with the tools and support they need to thrive in their careers while making a meaningful impact on the future of energy.
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Contact Detail:

GE Vernova Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Services Delivery Manager - WAMS

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your answers, making you more confident when it counts.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!

We think you need these skills to ace Services Delivery Manager - WAMS

Project Management
Agile Methodology
DevOps
Customer Relationship Management
Risk Management
Change Management
Quality Management Systems
Analytical Skills
Problem-Solving Skills
Software Configuration Management
IT and Cybersecurity Knowledge
Linux and Windows Operating Systems
Kubernetes
Relational Databases
SCADA Protocols

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Services Delivery Manager role. Highlight your experience with Agile methodologies and project management, as these are key for us at GE Vernova. Use specific examples that showcase your skills in delivering complex software solutions.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at GE Vernova. Don’t forget to mention your experience with customer management and team collaboration.

Showcase Your Technical Skills: We love seeing technical expertise! Make sure to highlight your knowledge of IT environments, DevOps practices, and any relevant software tools like JIRA or Confluence. This will help us see how you can contribute to our projects right from the start.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at GE Vernova!

How to prepare for a job interview at GE Vernova

✨Know Your Agile and DevOps Inside Out

Since the role involves implementing Agile methodologies, make sure you can discuss your experience with Agile and DevOps in detail. Prepare examples of how you've successfully managed projects using these methodologies, and be ready to explain how they can benefit project delivery.

✨Showcase Your Technical Expertise

This position requires a strong technical background, so brush up on your knowledge of software solutions, IT environments, and cybersecurity. Be prepared to discuss specific technologies like Kubernetes, relational databases, and any relevant programming languages you’ve used in past projects.

✨Demonstrate Strong Communication Skills

As a Services Delivery Manager, you'll need to communicate effectively with both clients and team members. Practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you successfully managed client relationships or resolved conflicts.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle project risks. Think of past experiences where you had to manage multiple projects or navigate challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Services Delivery Manager - WAMS
GE Vernova

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