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- Tasks: Lead and optimise order administration processes while managing a dynamic team.
- Company: Join GE Vernova, a leader in innovative grid solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment with cutting-edge technology.
- Qualifications: Bachelor's degree and experience with ERP systems, especially SAP.
- Other info: Collaborative culture focused on customer satisfaction and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Operations Leader – Contract Admin role at GE Vernova
Job Description Summary
GE Vernova have a fantastic opportunity for a Operations Leader – Contract Admin to work in our Grid Solutions business from our Stafford office (hybrid).
Responsibilities
- Analyse & improve Order administration processes – from order booking to cash collection.
- Manage the Contracts Administration team to carry out efficient Contracts administration from direct customer orders ensuring all orders are scheduled for dispatch in line with customer requirements and acknowledged to the customer within 72 hours.
- Ensure commercial conditions are as agreed to standard company requirements or are approved variations. Orders are correctly reviewed, accepted and approved in line with company procedures/sales Agreements/ offers conditions.
- Ensure business directives for the supply of goods to customers are followed including incoterms and payment terms.
- Monitor delivery schedules with manufacturing units, external suppliers and shipping. Ensure contract is managed to completion and the goods are delivered to the required delivery address.
- Monitor and measure margins on weekly basis and instruct team on corrective actions if necessary.
- Propose and implement improvement actions to optimise the processing of Product orders.
- Provide expertise to problem solve and offer alternative solutions for the customer.
- Ensure Order administration processes are in line with GS (Grid Solutions) Legal recommendation & finance instructions.
- Ensure the order entry activities are performed as per GS / GA (Grid Automation) requirements.
- Monitor order entry quality and take corrective action where needed.
- Provide Product Sales Plan to Operation Leader.
- Support Region Operation Leader to monitor Sales / CM / Cash (Billing, PD, KPI) including forecast.
- Promote, identify, sustain and follow up improvement actions in the order administration and internal procurement domain.
- Support Automatization of the Order booking Process, including OLS (Online Store).
- Ensure fluidity of the overall process including high level of cooperation between Selling unit & GA Manufacturing Units.
- Deliver Product operational results for Sales, Margin & Cash. Ensure Customer satisfaction.
- Impulse generation of improvement actions that improve OTR execution performance, monitor these actions and their sustainable implementation at operational level, ensure sharing of Best Practices.
- Train new order entry staff to perform activities as detailed.
Logistics
- Support the team with the control of logistical aspects (documents for export, relationship with forwarders, carriers, customs) for loose products shipments to customers, and project shipments to third party builders.
- Monitor customs clearances to ensure timely completion & deliveries.
Invoicing
- Ensure orders are invoiced to customers in a timely manner with correct information and by relevant channels.
- Approve credits as requested through the formal process.
- Work closely with the Accounts Receivable team and customers for cash collection and to reduce past due invoices.
After Sales
- Support the team with the After Sales process using Salesforce to ensure quickest recording and turnaround of goods back to customer for chargeable and warranty repairs and modifications.
- Expedite with the manufacturing units After Sales teams as necessary.
Project Procurement
- Support team for the efficient processing of project material requisitions through to order placement with internal and external suppliers and expedite with suppliers as requested.
- Support with investigating Accounting Queries, liaise with Finance with RFI`s and resolve invoice discrepancies to enable supplier payment.
- Help with the investigation of process issues arising from any supply chain problems – shortages or excess inventory.
Business Support
- Provide Loose Product Sales forecast for pacing on monthly and ad hoc basis. Monitor sales figures and manage results to match forecast.
- Report the WEEE figures for Cluster on quarterly basis.
- Report the cluster waste figures on half yearly basis.
- Adhere to the business EHS (Environment, Health and Safety) directives and manage team to ensure compliance.
Communication
- Communicate to team and support changes to business processes and procedures.
- Provide feedback to team on performance measures.
- Respond directly to customers to resolve any queries or issues.
- Advise Sales team of any relevant contractual matters as appropriate.
- Liaise with Finance/ accounting dept to ensure correct payment.
Interface with
- Customers, ensuring customer satisfaction.
- Manufacturing units and other Suppliers, Tendering and Commercial teams.
- Finance and Accounting department.
- SAP team for UAT testing as required.
Required qualifications
- Bachelor\’s / equivalent degree in a relevant subject or equivalent.
- Relevant experience in ERP system, strong SAP knowledge.
- Experience with Oscar, Salesforce and Smartsheet.
- Proficiency in MS Office.
Desired Characteristics
- Proven people leadership skills and ability to motivate & a strong team player.
- Strong business acumen & execution driven.
- Ability to lead a team to achieve challenging results.
- Expertise required in order management, Logistics, contractual analysis, customer relationships, team management and development.
- Expertise and past experience on SAP.
Relocation Assistance Provided
No
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Operations Leader - Contract Admin employer: GE Vernova
Contact Detail:
GE Vernova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Leader - Contract Admin
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute to their goals. This shows you’re genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Operations Leader role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Operations Leader - Contract Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Leader - Contract Admin role. Highlight your experience with order administration processes and team management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at GE Vernova. Share specific examples of how you've improved processes or led teams in the past. We love a good story that showcases your skills!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have with ERP systems, especially SAP. Mention any specific projects or achievements that demonstrate your expertise in order management and logistics. We’re all about those details!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at GE Vernova. We can’t wait to hear from you!
How to prepare for a job interview at GE Vernova
✨Know Your Stuff
Make sure you understand the ins and outs of order administration processes. Brush up on your knowledge of ERP systems, especially SAP, as well as the specific responsibilities listed in the job description. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
As an Operations Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or implemented improvement actions. This will highlight your people leadership skills and execution-driven mindset.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities, especially in relation to customer satisfaction and order management. Think of scenarios where you've had to offer alternative solutions or improve processes. This will showcase your expertise in handling challenges effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like logistics and invoicing. Be prepared to discuss how you would communicate changes to business processes and ensure your team is aligned with company directives.
