At a Glance
- Tasks: Lead a team to modernise power systems and ensure reliable software solutions.
- Company: Join GE Vernova, a leader in building smarter energy networks.
- Benefits: Enjoy competitive benefits and endless career growth opportunities.
- Other info: Hybrid/remote work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on the future of clean energy while leading a dynamic team.
- Qualifications: Experience in enterprise application support and strong communication skills required.
The predicted salary is between 56700 - 69300 £ per year.
Location: Hybrid / Remote (Europe)
Powering the grid requires unwavering reliability. As a Solutions & Support Team Leader for our Advanced Distribution Management System (ADMS) software, you guide a technical support team modernizing power systems into smarter, cleaner energy networks. By combining real-time operational data, network modeling, and collaborative service delivery, you ensure utilities manage grid complexity and maintain resilient operations.
You are a collaborative technical leader who excels at aligning team capabilities, resolving critical system issues, and partnering with utility customers to deliver reliable software solutions.
Key Responsibilities
- Lead daily support operations for Advanced Distribution Management Systems (ADMS), allocating work and balancing priorities to meet service level agreements (SLAs).
- Coach and mentor team members, providing technical guidance and promoting knowledge sharing across global support teams.
- Drive team accountability for incident resolution, case quality, and effective communication with utility customers and cross-functional partners.
- Coordinate complex escalations, perform root cause analysis, and lead continuous service improvement initiatives aligned with Information Technology Infrastructure Library (ITIL) practices.
- Partner with technical account managers to deliver stakeholder reports on high-priority incidents and participate in customer service reviews.
- Contribute to solution implementations by designing network data models and resolving Level 2 (L2) and Level 3 (L3) application issues.
QualificationsRequired:
- Enterprise application support experience and database management proficiency using Structured Query Language (SQL) and spatial data concepts.
- Working knowledge of Application Programming Interfaces (APIs), web services, and Linux and Windows operating systems.
- Demonstrated experience leading or guiding technical teams within ITIL-aligned support environments.
- Strong written and verbal communication skills to present technical concepts to diverse stakeholders and manage customer escalations.
Preferred:
- Experience with ADMS platforms (such as Reliance Series 6).
- Familiarity with Feature Manipulation Engine (FME) or Common Information Model (CIM) data modeling.
- Cloud platform experience across Amazon Web Services (AWS), Azure, or Google Cloud.
A formal education and subsequent Bachelor's degree in Electrical Engineering, Computer Science, or a related field is nice to have, but we are most interested in your total experience and professional achievements.
GE Vernova employees rise to the challenge of building a world that works, supported by competitive benefits and continuous career growth opportunities.
ADMS Solutions & Support Team Leader in London employer: GE Vernova
GE Vernova is an exceptional employer that prioritises the growth and development of its graduates through a comprehensive 24-month Graduate Engineering Training Programme. With a strong focus on mentorship, hands-on experience, and networking opportunities, employees are empowered to thrive in a collaborative work culture that values innovation and excellence in the fields of software and automation.
StudySmarter Expert Advice🤫
We think this is how you could land ADMS Solutions & Support Team Leader in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at GE Vernova or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to GE Vernova.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like GE Vernova.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like GE Vernova that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace ADMS Solutions & Support Team Leader in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at GE Vernova.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at GE Vernova and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at GE Vernova
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If GE Vernova uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
