Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical support and solve challenges for airline customers on-site.
- Company: Join GE Aerospace, a leader in aviation innovation and customer service.
- Benefits: Flexible working, competitive salary, pension, private medical cover, and generous holiday allowance.
- Why this job: Make a real impact in aviation while building strong relationships with customers.
- Qualifications: Bachelor's degree in engineering or related field; experience in airline operations preferred.
- Other info: Opportunities for travel, collaboration, and career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
At GE Aerospace, our Field Service Engineers (FSEs) are the embodiment of our core behaviors: Respect for People, Continuous Improvement, and being Customer Driven. Our dedicated professionals are on the front line, working directly with our customers to solve problems and ensure the highest standards of service and support, for our customers with our customers.
Respect for People: As an FSE, you'll foster a collaborative environment with our customers, building strong relationships and trust. You'll be the technical on-site representative for GE Aerospace, essential for problem-solving and customer satisfaction.
Continuous Improvement: We're committed to excellence and constantly seek ways to enhance, innovate, and improve technical on-wing performance. Your dedication to continuous improvement will ensure the highest quality standards and efficiency operations directly impacting the customer.
Customer Driven: Understanding, prioritizing, and communicating the needs of our customers is at the heart of our field service operations. You'll focus on delivering prompt, effective solutions that exceed customer expectations, driving loyalty and long-term partnerships.
By embodying these values, our Field Service Engineers uphold the principles of Safety, Quality, Delivery, and Cost (SQDC) and contribute significantly to the success and reputation of GE Aerospace. Your commitment to excellence ensures that we remain a trusted partner to our customers, providing reliable and high-quality service.
Job Description
Key Roles & Responsibilities:
At GE Aerospace, we shape the future of flight, lift people up, and ensure they return home safely. Our Field Service Engineers embody this mission every day by being embedded within the customers site, delivering exceptional service and support. As an Airline Field Service Engineer, you will serve as the trusted on-site technical representative for our customers, with our customers . Operating independently and remotely from GE Aerospace hubs to resolve technical challenges and drive success directly in support of our customers fleets .
As part of GE Aerospace's remote Commercial Field Service organization, you will have the opportunity to travel both to support customer needs and to participate in internal conferences, fostering collaboration and continuous growth within our globally dispersed team.
More specifically, you will:
- Provide Leadership and Technical Support: Lead programs and offer technical direction and assistance to the customers in the operation, inspection, maintenance, and repair of assigned jet engine product lines.
- Customer Advocacy: Deliver prompt, effective solutions that address customer issues and exceed their expectations, driving loyalty and long-term partnerships.
- Monitor and Improve Reliability: Track reliability and on-wing performance, including significant events , engine removals, delays, and cancellations. Influence airline stakeholders to implement critical reliability improvements.
- Enhance Maintenance Planning: Influence long-term maintenance planning to ensure the stability of the aircraft engine fleet.
- Interpret Technical Documentation: Support maintenance and operational activities by interpreting OEM and technical manuals.
- Evaluate Maintenance Effectiveness: Review the effectiveness of maintenance actions to identify opportunities for training and improvement.
- Apply FLIGHT DECK: Utilise our FLIGHT DECK principles to deliver continuous improvement in identifying proactive reliability enhancements .
- Data Analytics and Reporting: Produce data analytics and timely reports on fleet status, program updates, events, and trends for key internal stakeholders.
- Proactive Maintenance Recommendations: Provide recommendations for proactive maintenance based on engine performance analytics.
Required Qualifications:
To be considered for this opportunity, candidates must have:
- A Bachelor's of Engineering or technical degree from an accredited university or college.
- Experience working airline operations o r maintenance/MRO planning, engineering, aviation propulsion, or other related field
Desired Characteristics:
- Technical expertise in aircraft engine or turbomachinery equipment .
- Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders .
- Self-directed with the ability to problem solve using sound judgement and critical thinking .
- Ability to lead and deliver result orientated priorities using strong project management, analytical, time management and prioritization skills.
- Strong oral and written communication skills with the ability to forge deep relations at al l levels, not only with key internal stakeholders but also with the customer
Flexible Working
GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.
Total Reward
At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.
As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
- Non-contributory Pension
- Performance related bonus
- Life Assurance
- Group income protection
- Private medical cover
- Holiday Hourly equivalent of 26 days + public holidays, with flexible option to buy or sell
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS
Right to Work
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
#LI-SM1
Additional Information
Relocation Assistance Provided: Yes
Field Service Engineer employer: GE Renewable Energy Power and Aviation
Contact Detail:
GE Renewable Energy Power and Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former Field Service Engineers at GE Aerospace on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can give you insider knowledge and potentially lead to referrals.
✨Tip Number 2
Prepare for the interview by understanding GE's core values. Be ready to discuss how you embody Respect for People, Continuous Improvement, and being Customer Driven in your past roles. Use specific examples to show how you've made a difference.
✨Tip Number 3
Showcase your technical skills! If you have experience with aircraft engines or data analytics, make sure to highlight that during your conversations. Bring along any relevant projects or achievements that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the GE Aerospace team and ready to contribute to their mission.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Field Service Engineer role shine through. We want to see how much you care about delivering exceptional service and building strong relationships with customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in airline operations or maintenance. We love seeing how your background aligns with our mission at GE Aerospace, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon unless it’s absolutely necessary!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GE Renewable Energy Power and Aviation
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to aircraft engines and turbomachinery. Familiarise yourself with the specific products and services GE Aerospace offers, as well as any recent innovations in the field. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved technical challenges or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act decisively, which is crucial for a Field Service Engineer.
✨Emphasise Customer Focus
Since the role is heavily customer-driven, be ready to discuss how you've built relationships and exceeded customer expectations in previous roles. Highlight any experience you have in advocating for customers and delivering effective solutions, as this aligns perfectly with GE Aerospace's values.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and future projects. This not only shows your interest in the position but also gives you a chance to assess if the company is the right fit for you. Asking about their approach to continuous improvement can also highlight your alignment with their core behaviours.
