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- Tasks: Maintain and repair MRI systems while troubleshooting complex issues.
- Company: Join GE HealthCare, a leader in healthcare innovation with over 125 years of experience.
- Benefits: Enjoy competitive salary, remote work options, and global career development opportunities.
- Why this job: Make a real impact on patient outcomes while working with cutting-edge technology.
- Qualifications: HNC or equivalent in engineering; field service experience preferred.
- Other info: Weekend shift rotation required; travel within South Wales and West England.
The predicted salary is between 30000 - 42000 £ per year.
Job Description Summary
Are you an experienced engineer with a background in medical imaging equipment? Or are you looking to transition into this exciting and impactful field? At GE HealthCare, we’re looking for a Field Service Engineer to join our dynamic team, supporting advanced MRI systems across South Wales and the West of England, ideally located between Swansea and Newport.
This is a fantastic opportunity to work with a global leader in healthcare innovation, where your work directly contributes to better patient outcomes. You’ll receive training on state-of-the-art imaging equipment and be supported by a collaborative, mission-driven team.
What You’ll Do
- Perform maintenance and repairs on MRI systems within your assigned territory. There may be other imaging modalities that we will also require you to adapt to related to your skillset and in relation to the MRI modality.
- Troubleshoot complex, multi-symptom issues at the system level.
- Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
- Collaborate with fellow engineers, service centre teams, and account managers to deliver exceptional service.
- Manage your own schedule, tools, parts, and travel logistics.
- Complete all administrative tasks accurately and on time.
- Participate in a weekend shift rotation (1 in 4 weekends).
- Provide remote support and diagnostics using our Remote Service platform.
- Work from home to connect to medical devices via the internet for routine maintenance, diagnostics, and repair.
- Travel occasionally to the Channel Islands and internationally (Europe, Asia, and the US) for training.
- Expect 35–40% travel within the South Wales and West England region.
What You’ll Bring
- HNC or equivalent qualification in engineering or a relevant technical field.
- Field service experience, ideally with MRI and CT medical imaging systems.
- Strong communication and interpersonal skills.
- Self-motivated, organized, and able to work independently.
- Experience connecting to systems remotely using a secure connectivity platform.
- Competence with software loading, virtual machines, and general IT troubleshooting.
- Valid UK driving licence and passport.
- Fluent in English.
Desirable Skills
- Broader experience with other medical imaging modalities.
- Knowledge of DICOM and IT network troubleshooting.
- Experience working with a Customer Relationship Management system (ideally SMAX).
- Project management experience.
What We’re Looking For
We’re Seeking Someone Who Not Only Brings Technical Expertise But Also Demonstrates a Mindset Aligned With GE HealthCare’s Core Operating Principles
- Serve our people, patients and customers
- Deliver the future of healthcare with focus
- Lead with a Lean mindset
- Empower entrepreneurial spirit
- Win together and have fun
Why GE HealthCare?
GE HealthCare became a standalone company in 2023, combining over 125 years of innovation with the agility of a start-up. We’re committed to creating a world where healthcare has no limits—through intelligent devices, data-driven insights, and a culture of care and collaboration.
Inclusion & Diversity
We are proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We are also proud signatories of the Armed Forces Covenant and actively welcome applications from Armed Forces Engineers, veterans, and reservists. Your skills, discipline, and experience are highly valued here.
Total Rewards
We offer a competitive salary and benefits package designed to support your ambitions and well-being. You’ll also have access to global career development opportunities in a culture that fosters innovation and support.
Ready to make a difference in healthcare?
Apply now and be part of a team that’s transforming lives through technology. Creating a World where Healthcare has no limits.
Additional Information
Relocation Assistance Provided: No
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
- Hospitals and Health Care
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MRI Field Service Engineer – South Wales & West England employer: GE Healthcare
Contact Detail:
GE Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MRI Field Service Engineer – South Wales & West England
✨Tip Number 1
Familiarise yourself with the latest MRI technology and trends in medical imaging. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the healthcare engineering sector, especially those who work with MRI systems. Attend industry events or join relevant online forums to build connections that could lead to job referrals.
✨Tip Number 3
Prepare for technical interviews by practising troubleshooting scenarios related to MRI systems. Being able to articulate your problem-solving process can set you apart from other candidates.
✨Tip Number 4
Showcase your soft skills, such as communication and teamwork, during interviews. These are crucial for building relationships with healthcare professionals and collaborating with your team effectively.
We think you need these skills to ace MRI Field Service Engineer – South Wales & West England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering, particularly with medical imaging equipment. Emphasise any field service experience and technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare technology and your understanding of GE HealthCare's mission. Mention specific experiences that demonstrate your problem-solving skills and ability to work independently.
Highlight Relevant Qualifications: Clearly state your HNC or equivalent qualification in engineering or a related technical field. If you have experience with MRI and CT systems, make sure to include this prominently in your application.
Showcase Soft Skills: In addition to technical expertise, highlight your strong communication and interpersonal skills. Provide examples of how you've built relationships with clients or colleagues in previous roles to ensure customer satisfaction.
How to prepare for a job interview at GE Healthcare
✨Showcase Your Technical Skills
Make sure to highlight your experience with MRI and CT medical imaging systems during the interview. Be prepared to discuss specific technical challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Emphasise Communication Skills
Since building relationships with healthcare professionals is key, be ready to share examples of how you've effectively communicated complex technical information to non-technical stakeholders. This will show that you can bridge the gap between engineering and customer service.
✨Demonstrate Your Organisational Skills
As the role requires managing your own schedule and logistics, come prepared with examples of how you've successfully organised your time and resources in previous roles. This will reassure the interviewers of your ability to work independently and efficiently.
✨Align with Company Values
Familiarise yourself with GE HealthCare’s core operating principles and be ready to discuss how your personal values align with theirs. Showing that you understand and resonate with their mission can set you apart from other candidates.