At a Glance
- Tasks: Support engineers with admin tasks, manage data, and ensure customer satisfaction.
- Company: Join GE HealthCare, a leader in medical technology and innovation.
- Benefits: Competitive salary, flexible work culture, and growth opportunities.
- Other info: Dynamic workplace with a focus on safety and collaboration.
- Why this job: Be part of a team that drives healthcare innovation and makes a real impact.
- Qualifications: Strong communication skills and experience with Microsoft Office required.
The predicted salary is between 30000 - 40000 € per year.
The Biomed modality forms a key strategic direction of the business with the successful candidate gaining visibility and driving direction of the modality and ultimately supporting growth. This person is responsible for evaluation, administration of engineering activities, assist engineers in performing minor repair and planned maintenance execution and driving customer satisfaction through service excellence.
Key Responsibilities
- Administrative & Data Management Support
- Proactively support internal and external customers while handling all assigned administrative duties.
- Balance the needs of Biomed Technicians and Biomed Team Leaders while taking direction from them.
- Provide administrative support by maintaining and improving data quality through accurate entry of technician activities into the relevant CMS tool.
- Record items on Goods Receiving/Leaving forms and file delivery notes.
- Manage office supplies, wrapping materials, risk labels, and RFID stickers, communicating needs to the Team Leader in a timely manner.
- At the end of the calendar year, archive documents and label folders for the new year.
- Raise GEHC POs as instructed by the Contracts Manager.
- Customer Communication & Contract Support
- Maintain daily communication with customers as directed to ensure resolution, proper follow-up, and customer satisfaction.
- Implement GE/customer facility contracts as instructed, supporting business goals and objectives.
- Send emails to departments for Pre/Post PPM Visit Notification Letters and distribute Excel lists of all equipment requiring service, ensuring the Nurse in Charge and Matron are aware of upcoming engineer visits (following LWI).
- Workshop Coordination & Logistics
- Welcome visitors and receipt deliveries to the workshop.
- Answer incoming calls, queries, and job requests by proactively checking Asset Plus.
- Send away devices not requiring an engineer’s inspection (contact OEM, update the goods leaving form, arrange collection).
- Commission and decommission devices within 5 working days, ensuring acceptance and decommissioning forms are attached and signed. Follow LWI for timely logging of jobs into the database.
- After repairs, place devices on the workshop’s Goods Out shelf and arrange for porter collection and delivery to departments.
- Ensure returned goods are in good condition and stored appropriately.
- Call porters to collect WEEE/Battery bins.
- Job & Database Management
- Update PPM/Corrective jobs in the database once a device has been serviced by the OEM and attach the service report.
- Send CNL notifications and create CNL jobs in the database following LWI procedures.
- Technical Assistance & Team Collaboration
- Assist more experienced technicians with basic and complex repairs as needed.
- Work as part of the local team to provide efficient service across all assigned accounts.
- Collaborate across GE HealthCare leadership and administrative teams, including the imaging/PCS team.
- Safety & Workplace Management
- Maintain and promote a safe working environment by ensuring no boxes are left on the floor and no overflow of devices awaiting logging.
Key Requirements
- Ability to work onsite every day
- Knowledge of Microsoft Office tools
- Strong communication skills
- Previous experience as an administrative assistant
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Workshop Administrative Assistant in London employer: GE Healthcare
GE HealthCare is an exceptional employer that prioritises employee growth and satisfaction, offering a collaborative work culture where innovation thrives. As a Workshop Administrative Assistant, you will play a vital role in supporting our Biomed team, with opportunities for professional development and the chance to contribute to meaningful healthcare solutions. Located in a dynamic environment, we provide competitive benefits and a commitment to inclusivity, ensuring every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Administrative Assistant in London
✨Tip Number 1
Get to know the company! Research GE HealthCare and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Workshop Administrative Assistant role.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative support and customer communication. Think about examples from your past experiences that showcase your skills and how they align with the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Workshop Administrative Assistant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Workshop Administrative Assistant role. Highlight your relevant experience and skills that match the job description, especially in administrative support and customer communication.
Showcase Your Skills:Don’t forget to mention your proficiency with Microsoft Office tools and any previous administrative experience. We want to see how you can contribute to our team and help drive customer satisfaction through service excellence.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GE Healthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Workshop Administrative Assistant. Familiarise yourself with the key tasks mentioned in the job description, like data management and customer communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves maintaining daily communication with customers and team members, be prepared to discuss your previous experiences in customer service or administrative roles. Think of specific examples where you successfully resolved issues or improved communication, as this will highlight your ability to drive customer satisfaction.
✨Demonstrate Your Organisational Skills
The job requires managing various administrative tasks and ensuring everything runs smoothly in the workshop. Bring examples of how you've effectively organised your workload in the past, whether it’s through managing office supplies or coordinating logistics. This will show that you can handle the demands of the position.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Ask about their approach to collaboration and how they support their administrative staff.
