At a Glance
- Tasks: Lead customer implementation activities and enhance workflow integration for innovative software solutions.
- Company: Join a rapidly growing company in the Oncology Therapy Guidance segment.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities for international travel and career advancement.
- Why this job: Make a real impact in healthcare by improving patient outcomes through technology.
- Qualifications: STEM degree, experience in workflow implementation, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Job Description Summary
This role sits within the i RT software solutions team and will play a pivotal part in leading both pre sales and post sales customer implementation activities.
Key responsibilities include assessing customer workflows, defining connectivity requirements, and driving the technical implementation framework. i RT is a rapidly growing product in the Oncology Therapy Guidance segment, addressing a critical customer need.
In this role, you will collaborate closely with customers as well as service, commercial, and product teams to ensure a seamless experience and consistently high customer satisfaction.
Job Description
We are open to considering candidates from across Europe.
- Project Management Leadership
- Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for i RT.
- Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation.
- Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities.
- Partner with internal teams to communicate recurring customer pain points and propose practical solutions.
- Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered.
- Technical leadership
- Provide subject matter expertise on i RT related interoperability, workflow configurations and IT interfaces.
- Develop processes and tools to automate critical integration tasks and augment human expertise, enabling predictable, repeatable and scalable implementations.
- Support customization requests from customers with hands on coding and develop frameworks to execute customizations without triggering major design changes.
- Ensure a robust framework is in place to support installation of updates and upgrades that that entitled based on the subscription offering and perpetual service contracts.
- Provide hands on implementation coding leadership as needed to support service teams with installations and troubleshooting.
- Quality
- Ensure workflow documentation, configuration inputs, and connection-related activities are completed accurately and in line with applicable quality requirements.
- Support testing, issue resolution, validation support activities, and go-live readiness along with service team for configured workflows and established connections.
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
Qualifications (must have)
- Experienced Engineer with STEM Majors.
- Experience supporting workflow implementation, customer onboarding, installation, or technical deployment activities
- Understanding of implementation lifecycle activities including requirements gathering, setup, testing, issue resolution, and deployment support
- Working knowledge of JSON, XML, web services, SQL, relational databases
- Expertise with interconnectivity technologies including application layer protocols such as DICOM/DICOM-RT, IHE-RO, HL7, Rest APIs, system to system connectivity etc.,
- Understanding of interface setup, data mapping, and connection troubleshooting
- Understanding of software deployment, environment setup, and configuration management concepts.
- Strong communication skills and customer project management experience.
- The ability to travel up to 25% internationally
Desired Characteristics (nice to have)
- Master’s degree in STEM Majors preferred.
- Previous experience with software deployments in Oncology Centers/ Hospitals is a plus.
- Ability to work in a highly independent manner as well as in team, able to contribute collaboratively in multidisciplinary teams
- Good to have working knowledge of Java, Object Script, cloud technologies, and Inter Systems platforms.
- #LI-BJ1
- #LI-HYBRID
- Additional Information
- Relocation Assistance Provided: No
- #J-18808-Ljbffr
Lead Clinical Workflow & Integration Architect employer: GE Healthcare
As a leading player in the pharmaceutical industry, we pride ourselves on fostering a collaborative and innovative work environment that empowers our employees to excel. Our commitment to professional development is evident through comprehensive training programs and opportunities for career advancement, ensuring that our Sr. Drug Safety Specialists are equipped with the skills needed to thrive in their roles. Located in a vibrant area, we offer a supportive culture that values teamwork and encourages meaningful contributions to global health.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Clinical Workflow & Integration Architect
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like GE Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at GE Healthcare.
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We think you need these skills to ace Lead Clinical Workflow & Integration Architect
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at GE Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at GE Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to GE Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at GE Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at GE Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research GE Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
