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For Companies At a Glance
- Tasks: Lead strategy for high-quality Medical engagement and build team capabilities.
- Company: Join GE HealthCare, a global leader in medical innovation and inclusion.
- Benefits: Competitive salary, flexible benefits, and endless career opportunities.
- Why this job: Make a real impact in the medical field while driving innovation and excellence.
- Qualifications: Advanced degree in life sciences and 8-12+ years in Medical Affairs or related fields.
- Other info: Dynamic environment focused on collaboration, integrity, and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
The Global External Engagement Excellence Lead sets the strategy, processes, and capabilities for high‑quality, compliant Medical engagement activities across PDx GMS. This role builds and educates the teams in relation to the Medical Strategic Account Planning framework, elevates Field Medical Excellence, and operationalizes medical insights, coordinates Medical Information, key Congresses, publications, and governance so PDx GMS delivers credible science, measurable impact, and trusted partnerships with external stakeholders.
Core responsibilities
- Strategy & operating model: Set the external engagement excellence roadmap and annual plan (incl. budget), aligned with PDx Medical strategy and evolving trends (incl. AI-enabled ways of working).
- Field Medical Excellence: Define standards, ways of working, and competency model; build and deliver role-based training (KOL profiling, engagement planning, interaction quality, insight capture).
- Medical CRM & insights: Own vendor selection and implementation; drive adoption, data quality, dashboards, and an end-to-end insights process (capture > synthesis > prioritization > governance > actions).
- Scientific communications: Enable impact-based congress strategy and execution; lead strategic congress planning/coordination and internal tracking.
- Publications: Oversee global publication strategy and annual planning; manage vendor/partner execution and performance tracking.
- Medical governance: Optimize external material review processes; support claims library and process/SOP simplification (incl. opportunities for AI enablement where appropriate).
- Medical Information: Coordinate and continuously improve global Medical Information services; guide regional/country teams and run operating cadence.
- Capability building: Deliver scalable training and toolkits across PDx Medical (account planning, field excellence, insights, congress, publications, med info).
Qualifications
- Advanced degree in life sciences or equivalent experience (e.g., PharmD/PhD/MD/MSc).
- Preferably 8–12+ years in Medical Affairs / Field Medical / Scientific Communications / Excellence roles, ideally with global or multi-region scope (diagnostics/pharma/med‑tech).
- Demonstrated experience building and scaling Field Medical Excellence and/or Medical Strategic Account Planning programs.
- Proven ownership of Medical CRM, and insights implementation (requirements, validation/UAT, change management, adoption).
- Track record in key global congress and publication coordination.
- Demonstrated experience coordinating Medical Information services across countries.
- Strong understanding of compliant scientific exchange and external engagement governance (incl. data/privacy requirements).
Skills
- Strategic thinking with strong operational execution; program and stakeholder management in a matrixed environment.
- Change leadership: can drive adoption, standardization, and capability uplift across diverse regions/teams.
- Process design and governance: SOP-minded, audit-ready, continuous improvement orientation.
- Data and systems fluency: comfortable with CRM/analytics, dashboards, metrics, and insight-to-action tracking.
- Vendor management: selection, contracting input, delivery oversight, KPIs, and performance optimization.
- Excellent communication and facilitation skills; able to train, coach, and influence senior stakeholders.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
Global External Engagement Excellence Lead employer: GE Healthcare
Contact Detail:
GE Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global External Engagement Excellence Lead
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your relevant experience and skills.
✨Tip Number 3
Showcase your expertise! Bring along examples of your work or case studies that demonstrate your achievements. We love seeing candidates who can back up their claims with real-life results.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Global External Engagement Excellence Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs for the Global External Engagement Excellence Lead role.
Showcase Your Experience: Highlight your relevant experience in Medical Affairs or Field Medical roles, especially any work related to strategic account planning or scientific communications. We love seeing concrete examples of how you've driven excellence in previous positions.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where appropriate to make it easy for us to read through your qualifications and achievements quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received and processed efficiently, giving you the best chance to shine in the selection process!
How to prepare for a job interview at GE Healthcare
✨Know Your Stuff
Make sure you have a solid understanding of the Medical Strategic Account Planning framework and how it applies to the role. Brush up on recent trends in medical engagement, especially AI-enabled processes, as these will likely come up during your interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to build and scale Field Medical Excellence programmes. Highlight any experience you have with Medical CRM systems and how you've driven adoption and data quality in previous positions.
✨Be Ready for Scenario Questions
Expect questions that assess your strategic thinking and operational execution skills. Think about how you would approach setting an external engagement excellence roadmap or managing vendor relationships, and be ready to discuss your thought process.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be prepared to explain complex concepts in a way that’s easy to understand, as you may need to influence senior stakeholders during your discussions.