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- Tasks: Provide onsite technical support for medical imaging equipment across Scotland.
- Company: Join GE HealthCare, a leader in medical technology and digital solutions.
- Benefits: Competitive salary, flexible benefits, and opportunities for career growth.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: Qualified Technician or Engineer with experience in medical devices preferred.
- Other info: Embrace a culture of inclusion and collaboration in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Nuclear Medicine/Computed Tomography Imaging (NUC/CT/PET) Field Service Engineer who will be providing onsite technical support services for GE Healthcare customers based in Scotland. You will join our Service team that partners with our customers to tackle the evolving challenges of global healthcare.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Essential Responsibilities
- Troubleshoot and perform repairs on a wide range of medical imaging equipment, ensuring maximum uptime and reliability across healthcare sites in Scotland.
- Communicate clearly and professionally with customers and internal stakeholders to ensure service expectations are met and exceeded.
- Collaborate closely with local Sales and Clinical Applications teams to support customer needs and drive solution-oriented service delivery.
- Identify and support opportunities for business growth within the region by leveraging technical insights and customer relationships.
- When required provide remote technical support to customers, ensuring fast resolution and an optimal customer experience.
Qualifications/Requirements
- Qualified Technician or Engineer, or equivalent professional experience in medical devices. Field Service experience in a healthcare environment is a strong advantage.
- Strong technical and analytical skills, with the ability to diagnose and resolve complex equipment issues.
- Self-motivated and independent, capable of working with minimal supervision while maintaining high standards of quality and safety.
- Customer-focused mindset, with excellent interpersonal and listening skills. Able to manage differing opinions tactfully and professionally.
- Fluent in English, both written and verbal, to ensure effective communication with customers and internal teams.
- Valid UK driving license, required for travel across Scotland.
Desired Characteristics
- Maintains high work standards and attention to quality, ensuring reliable service delivery and customer satisfaction.
- Demonstrates initiative and motivation, proactively addressing challenges and seeking continuous improvement.
- Plans and organizes work effectively, with strong time management and self-direction.
- Possesses excellent communication, listening, and interpersonal skills, fostering trust and collaboration with customers and colleagues.
- Exhibits strong customer service skills, handling differing opinions tactfully and constructively—focused on influencing outcomes through empathy and professionalism.
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Behaviors
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Additional Information
Relocation Assistance Provided: No
Field Service Engineer - Scotland employer: GE Healthcare
Contact Detail:
GE Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Scotland
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare tech field, especially those working with GE Healthcare. Attend industry events or webinars to make connections and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Practice common interview questions related to troubleshooting and customer interactions to show you're ready to tackle any challenge.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've diagnosed and resolved complex equipment issues in the past. This will demonstrate your capability and confidence in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at GE Healthcare.
We think you need these skills to ace Field Service Engineer - Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with medical imaging equipment and any relevant technical skills. We want to see how your background aligns with what we do at GE Healthcare!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission of improving lives. Keep it professional but let your personality come through!
Showcase Your Customer Focus: Since this role involves a lot of customer interaction, make sure to highlight your customer service skills. Share examples of how you've successfully managed customer relationships or resolved issues in the past. We love a good story!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at GE Healthcare
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with complex medical imaging equipment. Brush up on your technical knowledge and be ready to discuss specific troubleshooting scenarios. Familiarise yourself with GE Healthcare's products and any recent innovations in the field.
✨Showcase Your Customer Service Skills
This role requires excellent interpersonal skills. Prepare examples of how you've successfully managed customer relationships or resolved conflicts in the past. Highlight your ability to communicate clearly and professionally, as this will be key in ensuring customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Think about how you would approach diagnosing and resolving equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your analytical skills.
✨Emphasise Your Self-Motivation
Field service roles often require working independently. Share examples that demonstrate your self-motivation and ability to manage your time effectively. Discuss how you prioritise tasks and maintain high standards of quality and safety while working with minimal supervision.
