At a Glance
- Tasks: Install, maintain, and repair cutting-edge diagnostic imaging systems across the UK.
- Company: Join a leading healthcare technology company dedicated to improving patient care.
- Benefits: Competitive salary, travel opportunities, and comprehensive training provided.
- Other info: Dynamic role with opportunities for international training and career growth.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: HNC in Engineering or related field; field service experience preferred but not essential.
The predicted salary is between 35000 - 45000 £ per year.
Location: UK Midlands (Birmingham-based with UK travel)
Key Responsibilities
- Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
- Diagnose and resolve complex system-level faults across multi-technology platforms.
- Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
- Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
- Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
- Manage tools, spare parts, and travel logistics efficiently.
- Complete all required documentation accurately and within deadlines.
- Travel approximately 35–40% of the time, with occasional overnight stays.
- Attend international training courses as required.
- Be flexible to support overtime, short-notice callouts, and weekend shifts when needed.
Required Qualifications & Experience
- HNC (or equivalent) in Engineering or a related technical discipline.
- Field service experience (medical imaging experience advantageous but not essential – full training provided).
- Strong communication and interpersonal skills.
- Self-motivated, organised, and able to work independently.
- Experience with remote connectivity tools and diagnostics.
- Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
- Full UK driving licence.
- Fluent in English.
Desirable Skills
- Experience with additional medical imaging modalities.
- Knowledge of DICOM and IT/network troubleshooting.
- Familiarity with CRM systems.
- Project management experience.
What We’re Looking For
- Serve patients, customers, and colleagues
- Deliver the future of healthcare with focus
- Lead with a Lean mindset
- Empower entrepreneurial thinking
- Collaborate, win together, and enjoy the journey
Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear) employer: GE Healthcare
As a Field Service Engineer in Diagnostic Imaging, you will join a dynamic team dedicated to enhancing healthcare across the UK Midlands. Our company fosters a collaborative work culture that prioritises employee growth through comprehensive training and development opportunities, ensuring you are equipped to excel in your role. With a focus on innovation and customer satisfaction, we offer a flexible working environment that values your contributions and empowers you to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical imaging field on LinkedIn or at industry events. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of how you've solved complex problems in the past, especially if they relate to diagnostic imaging.
✨Tip Number 3
Be flexible and ready to adapt! Employers love candidates who can handle unexpected challenges. Highlight your willingness to travel and work odd hours, as this is key for a Field Service Engineer role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience with diagnostic imaging, even if it’s not directly in medical imaging. We want to see how your skills fit our needs!
Show Off Your Skills:Don’t hold back on showcasing your technical skills! Mention your experience with remote diagnostics and any IT skills you have. We love seeing candidates who can troubleshoot and resolve issues efficiently.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our mission of delivering exceptional service in healthcare. Let us know what makes you tick!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GE Healthcare
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CT, PET, and Nuclear imaging systems. Be ready to discuss specific technologies you've worked with and how you've diagnosed and resolved faults in the past. This will show your technical prowess and give you confidence during the interview.
✨Showcase Your Communication Skills
Since building relationships with healthcare professionals is key, prepare examples of how you've effectively communicated complex technical information to non-technical staff. Practice articulating your thoughts clearly and concisely, as this will demonstrate your interpersonal skills.
✨Demonstrate Your Problem-Solving Abilities
Think of a few challenging situations you've faced in previous roles and how you tackled them. Be ready to explain your thought process and the steps you took to resolve issues, especially in high-pressure environments. This will highlight your self-motivation and organisational skills.
✨Be Ready for Remote Work Scenarios
Since remote diagnostics are part of the role, prepare to discuss your experience with remote connectivity tools and troubleshooting. You might even be asked to solve a hypothetical problem on the spot, so practice thinking aloud while you work through potential solutions.
