At a Glance
- Tasks: Troubleshoot and repair X-ray equipment while ensuring customer satisfaction.
- Company: Join GE HealthCare, a leader in medical technology and innovation.
- Benefits: Competitive salary, opportunities for growth, and a chance to make a real impact.
- Other info: Work independently in a dynamic environment with a focus on teamwork.
- Why this job: Be part of a mission to improve lives through advanced medical solutions.
- Qualifications: National Diploma or B-Tech Degree, strong technical skills, and field service experience.
The predicted salary is between 40500 - 49500 £ per year.
Job Description Summary
As the GE Health Care Multi-Vendor X-ray Field Engineer, you will be responsible for meeting the daily service repair needs of the customer's equipment and driving customer satisfaction through Service Excellence.
You will also be responsible for developing and maintaining strong interpersonal relationships with customer representatives.
As the GE Health Care Multi-Vendor X-ray Field Engineer, you will be responsible for meeting the daily service repair needs of the customer's equipment and driving customer satisfaction through Service Excellence.
You will also be responsible for developing and maintaining strong interpersonal relationships with customer representatives.
In this role, you will be responsible for the Midlands and North of UK, mainly on the M62 corridor.
GE Health Care is a leading global medical technology and digital solutions innovator.
Our mission is to improve lives in the moments that matter.
Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Key Responsibilities
- Advanced, total system-level troubleshooting, installation, maintenance, and service repair on OEM non-GE designated X-ray equipment, including but not restricted to Philips, Siemens, Canon, and Samsung.
- Daily interface with Department Staff on equipment status and any ongoing issues. Acts to ensure satisfaction of primary customers.
- Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Keep customer service logs and internal service records up to date.
- Maintain tools and test equipment and ensure they are calibrated.
- Identify sales opportunities and communicate them to the account team.
- Work as a member of the local team to provide efficient and cost-effective service delivery.
- Manage warranty and Planned Maintenance Service (PMS) contract cost control.
- Support and mentor other Field Engineers on advanced troubleshooting and technical fixes.
- Lead complex and multifunctional system installations.
- Maintain quality systems and programs compliant with ISO 9001 standards and GE Health Care Service Quality policies.
Qualifications
- Qualified to National Diploma or B-Tech Degree level or equivalent.
- Strong technical and analytical skills.
- Solid Field Services experience in OEM-trained X-ray systems.
- Comprehensive knowledge of X-ray systems and related imaging modalities.
- Proficient in English.
- Ability to work independently with minimal direction.
- High work standards, initiative, and motivation.
- Strong planning and organizational skills.
- Excellent communication, listening, and interpersonal skills.
- Strong customer focus with the ability to influence and build relationships effectively.
- Additional Information
- Relocation Assistance Provided: No
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Service – Field Service Engineer – X-Ray Multi-Vendor Services – North England employer: GE Healthcare
GE Healthcare is an exceptional employer, offering a dynamic work environment where innovation meets purpose in the North East of England. With a strong focus on employee growth and collaboration, we provide comprehensive benefits and a culture that values every voice, ensuring that our team members can thrive while making a meaningful impact in healthcare. Join us to unlock your ambition and contribute to a healthier world through cutting-edge medical technology.
StudySmarter Expert Advice🤫
We think this is how you could land Service – Field Service Engineer – X-Ray Multi-Vendor Services – North England
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like GE Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at GE Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like GE Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service – Field Service Engineer – X-Ray Multi-Vendor Services – North England
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at GE Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at GE Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to GE Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at GE Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at GE Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research GE Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
