At a Glance
- Tasks: Promote and manage digital solutions in Radiation Oncology, driving customer success and engagement.
- Company: Join GE HealthCare, a global leader in medical technology and digital solutions.
- Benefits: Competitive salary, flexible benefits, and endless career growth opportunities.
- Other info: Collaborative culture focused on innovation and inclusion.
- Why this job: Make a real impact in healthcare by enhancing digital adoption and improving patient outcomes.
- Qualifications: Bachelor's degree in relevant field and 3+ years in healthcare technology or digital health.
The predicted salary is between 50000 - 70000 £ per year.
The Digital Adoption Sales Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Radiation Oncology. This role is responsible for promoting, demonstrating, and managing trials of digital tools and platforms, while driving customer success, satisfaction, and long-term engagement.
Working closely with Sales Account Managers and Product Specialist teams, the Digital Adoption Specialist ensures seamless integration of digital solutions into clinical workflows, expands share of wallet within existing accounts, and supports margin growth through value-based selling.
Key Responsibilities
- Digital Solution Promotion & Trials
- Lead product demonstrations and manage digital solution trials to support adoption of molecular imaging or/and Radiation Oncology software and platforms.
- Define and execute the trial strategy to maximize impact and conversion.
- Collaborate with sales and product teams to ensure trials are integrated into broader commercial strategies and lead to long-term adoption.
- Develop and execute customer engagement programs such as symposium, congresses, hands-on sessions, webinars.
- Customer Success & Engagement
- Drive customer success plan and act as the primary point of contact for Molecular digital or/and Radiation Oncology solution users, ensuring high satisfaction, effective usage, and continuous value realization.
- Commercial Enablement
- Collaborate closely with Sales Account Managers and Product Specialists to increase the attachment rate of digital solutions in every RTCT, SPECT and PET deal.
- Demonstrate the combined clinical and operational value of integrating digital platforms with imaging systems to drive synergy across scanner and software sales.
- Identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth, margin expansion, and increased share of wallet.
- Support the sales team with tailored messaging, value propositions, and tools that highlight the strategic benefits of digital adoption in molecular imaging workflows.
- Training & Education Alignment
- Ensure customer satisfaction by identifying specific training needs and aligning them with the Clinical Education team.
- Act as a liaison between the customer and internal training resources to ensure that educational programs are tailored to the clinical and operational requirements of each site.
- Support the planning and coordination of training delivery, ensuring a smooth onboarding experience and optimal use of digital solutions.
- Feedback & Product Improvement
- Gather user feedback and usage data to inform product development and enhancements, acting as the voice of the customer within the organization.
- Performance Monitoring
- Track adoption metrics, usage patterns, and customer satisfaction KPIs to drive continuous improvement and demonstrate ROI to stakeholders.
- Strategic Account Development
- Support strategic account planning by identifying digital growth opportunities and aligning with broader commercial objectives.
- Sales Accountability
- Responsible for achieving financial targets related to MIM Software and Molecular Imaging or/and Radiation Oncology digital solution sales, both as standalone deals and as part of combined offerings.
- Work in partnership with Sales Account Managers and Product Sales teams to drive revenue, margin, and share of wallet expansion.
- Collaboration with Digital Implementation Teams
- Work closely with the Imaging Digital Solutions team responsible for IT implementation.
- Define the best structure-offering during the sales process to align with customer needs, ensuring a smooth and proper installation of digital solutions.
Required Qualifications
- Bachelor’s degree in Healthcare, Biomedical Engineering, Health IT, or a related field.
- 3+ years of experience in healthcare technology, digital health, or clinical applications—preferably in imaging or diagnostics.
- Strong understanding of molecular imaging workflows and digital health ecosystems.
Desired Characteristics
- Excellent communication and interpersonal skills, with the ability to engage both clinical and technical stakeholders.
- Demonstrated success in customer-facing roles, including training coordination, onboarding, or customer success.
- Experience with digital platforms, SaaS models, or enterprise healthcare software.
- Strong analytical mindset with the ability to interpret usage data and customer feedback.
- Collaborative team player with a proactive, solution-oriented approach.
Digital Adoption and Sales Specialist – RO - MIM Software employer: GE Healthcare
GE HealthCare is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the healthcare technology sector. With a commitment to employee growth, we provide extensive training and development opportunities, ensuring our team members can thrive in their careers while making a meaningful impact on patient outcomes. Located at the forefront of digital health solutions, our employees enjoy competitive benefits and the chance to be part of a global leader dedicated to transforming healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Adoption and Sales Specialist – RO - MIM Software
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like GE Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at GE Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like GE Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Digital Adoption and Sales Specialist – RO - MIM Software
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at GE Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at GE Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to GE Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at GE Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at GE Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research GE Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
