At a Glance
- Tasks: Install, maintain, and repair cutting-edge medical imaging systems across the UK.
- Company: Join GE HealthCare, a global leader in healthcare innovation.
- Benefits: Comprehensive training, flexible work, and opportunities for travel and growth.
- Other info: Dynamic role with travel opportunities and a collaborative team environment.
- Why this job: Make a real impact on patient care while working with advanced technology.
- Qualifications: HNC in Engineering or related field; strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Are you an experienced Field Service Engineer with a passion for medical imaging? Or are you looking to transition into a rewarding and impactful industry? GE HealthCare is seeking a Field Service Engineer to join our team, supporting CT, PET, and Nuclear Medicine systems across the Midlands and wider UK region. This is a fantastic opportunity to work for a global leader in healthcare innovation, where your expertise directly contributes to improved patient care and outcomes. You will receive comprehensive training on state‑of‑the‑art imaging technologies and be supported by a collaborative, purpose‑driven team.
Location: UK Midlands (Birmingham‑based with UK travel)
Key Responsibilities
- Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
- Diagnose and resolve complex system‑level faults across multi‑technology platforms.
- Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
- Provide remote diagnostics and support from a home office, dialing into systems to troubleshoot and resolve issues where possible.
- Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
- Manage tools, spare parts, and travel logistics efficiently.
- Complete all required documentation accurately and within deadlines.
- Travel approximately 35–40% of the time, with occasional overnight stays.
- Attend international training courses as required.
- Be flexible to support overtime, short‑notice callouts, and weekend shifts when needed.
Required Qualifications & Experience
- HNC (or equivalent) in Engineering or a related technical discipline.
- Field service experience (medical imaging experience advantageous but not essential – full training provided).
- Strong communication and interpersonal skills.
- Self‑motivated, organised, and able to work independently.
- Experience with remote connectivity tools and diagnostics.
- Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
- Full UK driving licence.
- Fluent in English.
Desirable Skills
- Experience with additional medical imaging modalities.
- Knowledge of DICOM and IT/network troubleshooting.
- Familiarity with CRM systems.
- Project management experience.
What We’re Looking For
- We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles:
- Serve patients, customers, and colleagues
- Deliver the future of healthcare with focus
- Lead with a Lean mindset
- Empower entrepreneurial thinking
- Collaborate, win together, and enjoy the journey
Why Join GE HealthCare?
As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data‑driven insights, and a culture built on care, collaboration, and continuous improvement.
Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear) in Birmingham employer: GE Healthcare
GE HealthCare is an exceptional employer, offering a dynamic work environment where innovation meets purpose. As a Field Service Engineer, you will benefit from comprehensive training on cutting-edge medical imaging technologies while being part of a collaborative team dedicated to improving patient care. With opportunities for professional growth and the chance to make a meaningful impact in the healthcare sector, GE HealthCare stands out as a leader in fostering employee development and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical imaging field on LinkedIn or at industry events. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions related to field service engineering and think about how you can demonstrate your problem-solving abilities.
✨Tip Number 3
Show your passion for healthcare innovation during interviews. Share examples of how you've contributed to improving processes or customer satisfaction in previous roles, as this aligns with what GE HealthCare values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications, especially in medical imaging, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for medical imaging and how your background aligns with our mission at GE HealthCare. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since this role involves building relationships with healthcare professionals, emphasise your strong communication and interpersonal skills in your application. We want to see how you can connect with others and ensure customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at GE Healthcare
✨Know Your Tech
Brush up on your knowledge of CT, PET, and Nuclear Medicine systems. Familiarise yourself with the latest technologies and trends in medical imaging. This will not only show your passion for the field but also help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved complex issues in previous roles. Think about specific instances where your troubleshooting skills made a difference. This is crucial for a Field Service Engineer role, so be ready to discuss your thought process.
✨Build Rapport
Since you'll be working closely with healthcare professionals, practice your communication skills. Be prepared to discuss how you would build strong relationships with clients and ensure their satisfaction. A friendly, approachable attitude can go a long way!
✨Demonstrate Flexibility
The job requires travel and occasional overtime, so be ready to discuss your availability and willingness to adapt. Share any past experiences where you had to be flexible or work under pressure, as this will highlight your commitment to the role.
