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- Tasks: Support HR processes like onboarding, offboarding, and data management while resolving operational issues.
- Company: Join a dynamic team at a leading company focused on innovative HR solutions.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative work environment.
- Why this job: Gain hands-on experience in HR operations and build valuable relationships across teams.
- Qualifications: Basic HR experience or relevant education; strong communication skills are a plus.
- Other info: This is a maternity cover role, offering a unique chance to step into a vital position.
The predicted salary is between 28800 - 48000 £ per year.
In this role, you will be responsible for executing multiple HR processes and supporting the HR team across all HR service categories, including onboarding, offboarding, Workday data maintenance, reporting, metrics, and more. Develop an in-depth, end-to-end knowledge of company HR operations systems and processes. This role emphasizes data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote 'Best in Class' service while developing effective relationships and working cross-functionally with internal teams and suppliers.
Roles and Responsibilities
- Respond to employee and HR service ticket requests, manage data entry and processing of transactions into HR systems, and handle escalations and questions.
- Lead Service Delivery teams and manage operations such as reporting, employee data management, employee lifecycle management, HR systems help desk, business relations, and escalations, specifically for Shared Service teams.
- Broaden knowledge of theories, practices, and procedures within your discipline to execute functional policies and strategies; continue developing functional knowledge and skills.
- Understand key business drivers and use this understanding to accomplish work effectively.
- Recognize how your team's work integrates with other teams and contributes to the overall area.
- Operate with some autonomy to make decisions within a defined framework.
- Resolve issues requiring good knowledge and judgment within established procedures.
- Consult senior team members for issues outside of defined policies or parameters.
- Develop strong interpersonal skills to build customer relationships and serve as the interface between the customer and GE.
- Explain technical information clearly to others.
Required Qualifications
- For roles outside the USA: Basic experience in Human Resources and HR Operations Service Delivery. Knowledge level comparable to a Bachelor's degree from an accredited university or college, or a high school diploma with relevant experience.
- For roles in the USA: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 6 years of experience in relevant Job Family Groups or Functions.
Desired Characteristics
- Strong oral and written communication skills.
- Ability to document, plan, market, and execute programs.
HR Specialist - HR Operations Service Delivery (Maternity Cover) employer: Ge Aviation
Contact Detail:
Ge Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Specialist - HR Operations Service Delivery (Maternity Cover)
✨Tip Number 1
Familiarise yourself with HR operations systems like Workday, as this role heavily relies on data maintenance and reporting. Understanding these systems will not only help you in the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Develop your knowledge of HR processes such as onboarding and offboarding. Being able to discuss specific examples of how you've handled these processes in the past can set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've identified and resolved operational issues in previous roles. This will highlight your ability to think critically and improve processes.
✨Tip Number 4
Build your interpersonal skills by networking with current HR professionals or joining relevant online communities. This can provide insights into best practices and may even lead to referrals for the position.
We think you need these skills to ace HR Specialist - HR Operations Service Delivery (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations and service delivery. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your ability to support various HR processes. Mention specific examples of how you've successfully managed HR operations or resolved issues in previous roles.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to explain technical information clearly and build effective relationships with colleagues and customers.
Showcase Problem-Solving Abilities: In your application, include instances where you've identified operational issues and implemented process improvements. This will show your proactive approach and ability to operate autonomously within a defined framework.
How to prepare for a job interview at Ge Aviation
✨Know Your HR Processes
Familiarise yourself with the key HR processes mentioned in the job description, such as onboarding, offboarding, and data maintenance. Being able to discuss these processes confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Data Integrity Skills
Since this role emphasises data integrity and analysis, be prepared to discuss your experience with data management. Share examples of how you've ensured accuracy in HR systems or resolved data-related issues in previous roles.
✨Showcase Interpersonal Skills
This position requires strong interpersonal skills to build effective relationships. Think of examples where you've successfully collaborated with teams or resolved conflicts, and be ready to share these during the interview.
✨Prepare for Technical Questions
Expect questions that assess your ability to explain technical HR information clearly. Practice articulating complex concepts in simple terms, as this will demonstrate your communication skills and ability to serve as a bridge between technical and non-technical stakeholders.
