Product Support Engineer in Gloucester

Here at Dowty (a GE Aerospace company) we are recruiting for a permanent Project Engineer – Product Support. Dowty is a world-leading manufacturer of integrated propeller systems. Our products are used in applications ranging from regional and military transport aircraft to marine hovercraft. Our operations cover an extensive and growing fleet of in-service aircraft, with operations covering new build through to support for aircraft manufacturers and operators across the globe.

Your role:

• Lead the technical strategy for your assigned platform.
• Be a customer advocate within the company, ensuring major issues and concerns are considered with the appropriate priority.
• Lead safety investigations to arrive at time solutions acceptable to the company, customers and the authorities.
• Management of customer support requests including concessions and AOG (aircraft on ground) requests.
• Support programs across the product lifecycle, including bids and proposals, new product introduction and in-service support.
• Leverage reliability, operational and financial data to identify and advocate improvement opportunities for your assigned platform and the broader business.
• Support customer meetings with the program manager, including leadership of technical solutions.
• Assure documentation of technical data generated for the assigned projects consistent with company policy and customer requirements.
• Participate as a presenter or reviewer in technical and program reviews.
• Manage a test program to validate design change and manage continued airworthiness.
• Apply established project management tools to manage technical requirements from customers, company and regulatory authorities.
• Build and lead integrated product teams, mentoring assigned personnel to aid execution of projects.
• Manage all functions to ensure robust scope, schedules and risk assessments are developed to deliver project commitment.
• Ensure assigned projects are delivered within financial and contractual constraints, and through established company procedures.
• Create project estimates and support company strategic planning processes, including annual budgets, spend forecasts, resource planning and funding requirements.
• Develop statements of work to facilitate engagement of external engineering support where needed.
• Contribute to the development of the project engineering function and represent the management team when necessary.

Required qualifications and experience:

• Experience working with complex safety critical products within customer or operationally focused environments.
• Experience working with safety-critical products and knowledge of airworthiness requirements.
• Demonstrated ability to integrate and lead cross-functional teams, ranging from engineering to manufacturing, sourcing and external suppliers.
• Demonstrated leadership of complex projects using a range of established tools.
• Strong communication and influencing skills with demonstrated aptitude for interacting at all levels within the business.
• Willingness to travel internationally as required by the business.
• Bachelor's Degree in a relevant engineering or technical subject, or equivalent relevant experience.

GE Aerospace supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward: At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs:

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell.

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post.