Electronics Product Support Engineer in Cheltenham

Electronics Product Support Engineer in Cheltenham

Cheltenham Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Ge Aerospace

At a Glance

  • Tasks: Support customers with technical queries and improve product performance.
  • Company: Join GE Aerospace, a leader in innovative engineering solutions.
  • Benefits: Flexible benefits plan, competitive salary, and 26 days holiday.
  • Other info: Opportunities for career growth and airworthiness authorisations.
  • Why this job: Make a real impact while growing your skills in a dynamic team.
  • Qualifications: Degree in electronics or equivalent experience required.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a Product Support Engineer who thrives on making a strong personal contribution and who is motivated to help make the organisation a little better every day. You want to deliver – for our customers, for the business and for yourself.

We have an opportunity to join our Military Sustaining Engineering Team, supporting the in-service performance of display and controller products to a diverse range of customers. As a highly motivated and enthusiastic individual, you would join our team in Cheltenham, solving problems and driving improvements to our products in service.

You will be a self-starter, enjoy working with others or on your own initiative and always seeking to be forward thinking and going the extra mile to help us maintain our excellent performance. You will also be keen to grow and to seek out new challenges and knowledge whilst in turn gaining more responsibility and seniority.

Roles and Responsibilities

  • Having experience working with complex electronics to component level, you will support our in-service customers with technical/engineering queries to ensure product performance meets expected requirements.
  • You will use FRACAS tools to monitor product health and to identify opportunities to improve performance.
  • You will lead investigations into product failures and use root cause corrective action methodologies to recommend fixes/implement them into fielded product and ensure that lessons are learned to prevent recurrence.
  • You will support the introduction of new products entry into service, ensuring that the product, processes and approved maintenance data are ready and that we deliver for our customers.
  • With time and experience, you will be coached through attaining airworthiness authorisations to be able to approve changes to products and in turn also open doors to more senior positions in the team.

Required Qualifications

  • Problem solving is at the core of what we do. You will be qualified to Degree level or above in an electronic discipline or have an equivalent relevant level of experience and knowledge.
  • You will be comfortable with using engineering drawings, schematics and specifications.
  • Problems never come one at a time, so you must demonstrate that you can manage multiple projects, all the while ensuring that attention to detail and adherence to regulations are maintained.

Desired Characteristics

  • You will be joining a team of experienced multi-disciplined engineers. You will need to be a good team player who is capable of operating in a cross functional environment, but equally capable of working on your own with an analytical approach and keen attention to detail.
  • You will have strong organisational skills, be energetic and self-motivated, with an ability to self-manage tasks and priorities.
  • You will be a confident communicator, comfortable in customer facing situations and able to articulate technical information in a concise, articulate manner.
  • Whilst not essential; knowledge of avionic displays, computing and interface systems would be an advantage.

Location

Cheltenham, UK (occasional travel to customer or supplier sites may be required)

Compensation Grade

LPB2

Ready to help us raise the bar every day? We would love to hear from you.

At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs:

  • Pension
  • Life Assurance
  • Group income protection
  • Private medical cover
  • Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
  • Bonus scheme

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post.

Electronics Product Support Engineer in Cheltenham employer: Ge Aerospace

At GE Aerospace in Bishop's Cleeve, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Manufacturing Engineer, you'll benefit from flexible working arrangements, comprehensive professional development opportunities, and the chance to make a tangible impact in the aerospace industry. Join us to be part of a team that values your contributions and supports your growth in a cutting-edge environment.

Ge Aerospace

Contact Details:

Ge Aerospace Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Electronics Product Support Engineer in Cheltenham

Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to electronics and problem-solving. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively.

Tip Number 3

Show your passion for the role! During interviews, share specific examples of how you've tackled challenges in electronics. This will demonstrate your enthusiasm and problem-solving abilities.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate your fit for the role.

We think you need these skills to ace Electronics Product Support Engineer in Cheltenham

Problem-Solving Skills
Technical Support
Electronics Knowledge
FRACAS Tools
Root Cause Analysis
Project Management
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for electronics and problem-solving shine through. We want to see how motivated you are to contribute to our team and help improve our products every day.

Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing candidates who can demonstrate their technical knowledge and ability to manage multiple projects effectively.

Be Clear and Concise:In your written application, communicate your ideas clearly. Use straightforward language to explain your experiences and how they relate to the role. We appreciate a confident communicator who can articulate technical information well.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Ge Aerospace

Know Your Electronics

Brush up on your knowledge of complex electronics and be ready to discuss your experience with engineering drawings, schematics, and specifications. This role requires a solid understanding of these concepts, so being able to articulate your past experiences will show that you're the right fit.

Problem-Solving Mindset

Since problem-solving is at the core of this role, prepare to share specific examples of how you've tackled technical challenges in the past. Think about using the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical approach.

Team Player with Initiative

Highlight your ability to work both independently and as part of a team. Be ready to discuss instances where you've collaborated with others or taken the initiative to drive improvements. This will show that you can thrive in a cross-functional environment while also being self-motivated.

Communicate Clearly

Practice articulating technical information in a concise manner. Since you'll be in customer-facing situations, being able to communicate complex ideas simply and effectively is crucial. Consider doing mock interviews with friends or family to refine your communication skills.