Job Details
Employer: Wimbledon High School - GDST
Location: London, Greater London
Contract type: Permanent
Hours: Full Time
Salary: £30,000 p.a.
The Role
We are looking for a confident and customer‑focused ICT professional who enjoys solving problems and helping people get the most from technology.
As an ICT First‑line Technician at Wimbledon High School, you will play a vital role in keeping the school’s technology running smoothly, providing responsive support to staff and students, and ensuring issues are resolved quickly, clearly and professionally.
Responsibilities
- Manage helpdesk tickets and diagnose and resolve technical faults.
- Install and configure hardware and software for Windows and Apple devices.
- Support printers, phones, network‑enabled devices and audio‑visual equipment for assemblies, events and visiting speakers.
- Assist with upgrades, maintenance and equipment repairs.
- Maintain secure, reliable and well‑documented ICT services.
Qualifications
- Proven experience delivering customer‑focused ICT support, using a service desk or ticketing system.
- Strong technical knowledge of Windows, Apple, printers, networking and AV equipment.
- Excellent communication skills and close attention to detail.
- Ability to prioritize competing demands and work logically and independently.
- Calm and solutions‑focused when dealing with complex problems, recognising when escalation is required.
About Wimbledon High School
Since 1880, Wimbledon High School GDST has been educating girls to go out into the world and make a difference. Our acclaimed pastoral programme GROW, enriching co‑curricular opportunities, character‑forming partnerships and our “playful scholarship” approach to academic life make for a compelling environment where every individual can flourish and be herself. Located in the heart of Wimbledon, we are less than 20 minutes from central London.
Benefits
- Competitive salaries and pay progression.
- Access to extensive professional development opportunities.
- GDST Flexible Pension Plan.
- Training grants for qualifications.
- Free life assurance benefit.Discount of up to 50% on fees for children at GDST schools.
- Interest‑free loans for training, computer purchase loans and travel season tickets.
- Cycle to Work scheme.
- Competitive terms and conditions of employment.
Equality, Diversity and Safeguarding
We are an equal opportunity employer and welcome applications from all qualified individuals.
The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening including online searches will apply to this post.
The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
Closing date for applications: midnight on Sunday 9th August 2026.
Interviews will take place on Wednesday 26th August 2026.
#J-18808-LjbffrICT Firstline Technician in London employer: GDST (The Girls' Day School Trust)
At GDST in Brighton, we pride ourselves on being an exceptional employer dedicated to fostering an inclusive and supportive work environment. Our commitment to professional development ensures that our SEND & Inclusion Lead will have ample opportunities to grow and make a meaningful impact within our vibrant community, all while enjoying competitive salaries and a range of benefits tailored to enhance work-life balance.
Contact Details:
GDST (The Girls' Day School Trust) Recruitment Team
