At a Glance
- Tasks: Lead and deliver high-impact client events, from concept to execution.
- Company: Dynamic company in Bristol focused on client experience and event management.
- Benefits: Competitive salary, performance bonuses, and flexible hybrid working.
- Other info: Join a collaborative team with opportunities for professional development.
- Why this job: Shape memorable experiences for C-suite clients and drive business growth.
- Qualifications: Experience in account management and event planning, especially in B2B settings.
The predicted salary is between 42000 - 48000 £ per year.
Location: Bristol
Salary: £42,000 - £48,000 base | £60,000 - £75,000 OTE
Contract: Full-time, permanent
About the Role
GDS is looking for an experienced Senior Account & Events Manager to own the end-to-end delivery of client events, while also leading the design and execution of high-impact executive events, dinners, and virtual and in-person meetups that support our sales team in building relationships with C-suite decision-makers. This is a hybrid commercial and delivery role. You’ll act as a trusted partner to our clients, guiding them from initial event concept through run of show, rehearsals, and live delivery, while also curating memorable experiences that open doors and deepen relationships at the most senior levels.
What You’ll Do
- Client Event Delivery
- Own a portfolio of GDS clients, acting as their senior point of contact for all event planning and delivery.
- Lead clients through the full event lifecycle: scoping, run of show development, content and speaker preparation, rehearsals, and live event execution.
- Provide consultative guidance on event format, production values, and audience engagement to ensure every client event lands brilliantly.
- Coordinate internal teams (production, technical, product) to deliver a seamless client experience.
- Identify opportunities to grow accounts through renewals, expansion, and advocacy.
- Executive Events & Hospitality
- Design and deliver a calendar of executive events, dinners, and virtual and in-person meetups that enable our sales team to engage and build relationships with CxO-level prospects and customers.
- Own end-to-end logistics across both formats: venue selection, guest list curation, invitations, catering, platform setup, agenda design, and on-the-day delivery.
- Partner closely with Sales and Marketing to align events with pipeline priorities and target accounts.
- Measure and report on event impact (attendance, engagement, pipeline influence) and continuously refine the programme.
What You’ll Bring
- Essential
- Proven experience in account management, customer success, or client services within a B2B environment, ideally SaaS or events/media.
- Demonstrable track record of planning and delivering events end-to-end across virtual, in-person, and hybrid formats, including run of show and rehearsal management.
- Confidence operating at senior stakeholder level, both with clients and internally; comfortable hosting and engaging C-suite audiences.
- Exceptional organisation and project management skills, with the ability to run multiple events and accounts in parallel.
- Strong commercial instincts, with an eye for opportunities to grow accounts and connect events to business outcomes.
- Calm under pressure with meticulous attention to detail, especially in live event environments.
- Desirable
- Experience with virtual event platforms or broadcast/production environments.
- Background in executive hospitality, corporate dinners, virtual and in-person meetups, or ABM-style field events.
What Success Looks Like
- Clients consistently rate their event experience highly and renew/expand their partnership with us.
- Account expansion and account value KPIs are met or exceeded across your portfolio, with clear growth in renewals, upsell, and overall account revenue.
- Sales-led executive events, dinners, and meetups (virtual and in-person) run smoothly, are well attended by target CxOs, and demonstrably influence pipeline.
- You become the go-to internal expert for “how we do events”, both for clients and for our own brand moments.
Working Pattern
Hybrid, based from our Bristol office. Flexibility to travel for client events, executive dinners, and in-person meetups (including occasional evenings) is essential, with time off in lieu where appropriate.
What We Offer
£42,000 - £48,000 base salary, with a total package of £50,000 - £58,000 OTE including a performance bonus linked to account value KPIs. The opportunity to shape a newly created role at the intersection of client success, events, and sales.
Senior Accounts & Events Manager in Bristol employer: GDS Group
At GDS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of Bristol. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment where your contributions directly impact client success. With competitive salaries and a hybrid working model, we ensure our team enjoys a balanced work-life experience while delivering high-impact events that resonate with C-suite decision-makers.
