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- Tasks: Lead shifts, develop your team, and ensure exceptional guest experiences.
- Company: Join the fast-growing German Doner Kebab brand with over 1500 locations worldwide.
- Benefits: Competitive pay, career growth, and a fun work environment.
- Why this job: Be part of a revolutionary kebab experience and make a real impact.
- Qualifications: Strong leadership skills and a passion for guest service.
- Other info: Dynamic atmosphere with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 1500 restaurants worldwide, we are proud to be a market leader in the QSR market. With industry-leading service levels, exceptional food and an unforgettable experience for our guests. Now is the time to join our team!
We require shift managers to know what it takes to grow with us and share in our success. You will control your shift and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service. Controlling costs, brand standards, outstanding food, team building, and providing a unique guest experience will all impact your success.
Here is what you need:
- Operationally focused on implementing brand standards and policies
- Consistently deliver industry-leading guest service
- Experience with previous openings would be ideal but is not essential
- Ensure restaurant operational requirements by following brand standards, scheduling, and assigning employees
- Comply with all requirements of Food Safety and Health and Hygiene standards
- Maintain awareness of market trends in the hospitality industry, understand forthcoming guest initiatives, and monitor what local competitors are doing.
- Manage stock levels and availability
- Understand weekly sales information
- Maintain operations by coordinating and enforcing personnel policies and procedures per GDK brand standards.
- Provide excellent management guidance to your team, including training, development and leadership.
- Maintain a secure, safe, healthy environment for your team and guests.
- Maintaining performance management and restaurant team member loyalty by coaching, developing and disciplining employees as necessary.
- Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge.
- Update colleagues on business performance, new initiatives and any issues that will enhance performance.
- Understand your guest and fully implement guest recovery where necessary.
- Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements.
The guest is first in everything we do!
Shift Manager in Leeds employer: GDK Leeds Services
Contact Detail:
GDK Leeds Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research German Doner Kebab's values, menu, and what makes them stand out in the QSR market. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your guest service skills! Since the guest is at the heart of everything they do, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership chops! As a shift manager, you'll need to develop and motivate your team. Prepare to discuss how you've successfully led teams in the past and how you plan to create a positive environment at GDK.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining the GDK family. Let's get you that interview!
We think you need these skills to ace Shift Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let us know how much you care about providing exceptional guest experiences. Share any relevant stories or examples that highlight your commitment to putting the guest first – it’s what we value most!
Highlight Your Team Management Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've developed and motivated teams in the past, and how you plan to do the same with us.
Be Operationally Focused: We want to see that you understand the importance of brand standards and operational excellence. In your application, mention any experience you have with managing costs, stock levels, or implementing policies that align with brand expectations.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at GDK Leeds Services
✨Know the Brand Inside Out
Before your interview, make sure you understand German Doner Kebab's mission and values. Familiarise yourself with their menu, service standards, and what sets them apart in the QSR market. This will show your genuine interest and help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service levels. Highlight how you can motivate and develop your team to deliver exceptional guest care.
✨Understand Guest Experience
The guest comes first at German Doner Kebab, so be ready to discuss how you would enhance the guest experience. Think of specific strategies you could implement to ensure customer satisfaction and loyalty. This could include training methods, guest recovery techniques, or ways to gather feedback.
✨Be Ready for Operational Questions
Expect questions about managing stock levels, adhering to health and safety standards, and maintaining brand policies. Brush up on your knowledge of operational requirements in the hospitality industry and be prepared to discuss how you would handle various scenarios that may arise during a shift.
