At a Glance
- Tasks: Lead a vibrant restaurant team, ensuring top-notch service and food quality.
- Company: Join a dynamic restaurant brand focused on excellence and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a fun work environment.
- Other info: Collaborative atmosphere with opportunities for training and development.
- Why this job: Be the captain of your own ship and make a real impact on guest experiences.
- Qualifications: Experience in restaurant management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
You are the Captain of the Ship. You are responsible for ensuring consistency of food standards, excellent service, and maintaining the cleanliness and condition of the Restaurant. You are accountable for achieving the restaurant’s sales and profit by maintaining the ideal cost of all its expenses, including proper preparation of weekly scheduling without sacrificing the customers’ experience. Controlling the cost of goods comes naturally to you. You are responsible for motivating your people and creating a cheerful professional working environment that will keep our customers wanting to return to our business.
Duties and Responsibilities
- Leads Operations Excellence
- Oversees and manages all areas of the Restaurant
- Ensures guest service exceeds company standards and strong guest satisfaction is maintained
- Responds efficiently to guest complaints and takes appropriate action to solve the problem
- Enforces and ensures the best quality of products possible are served
- Organise and supervise shifts to ensure both team and guest satisfaction
- To be a duty manager on a rotation basis (role shared with supervisors)
- Coordinating the entire operation of the restaurant during scheduled shifts
- At the end of each shift, complete all necessary daily reports
- Managing team welfare and providing them with regular feedback
- Ensuring that all employees adhere to the company uniform standards
- Ensure the team is always well-groomed and competent, ready for work
- Organising and supervising the shifts of kitchen, dining, and counter staff
- To meet and greet all customers where possible and be a role model of exceptional customer care
- To take a proactive role in encouraging teamwork, cooperation, harmony, productivity, and a positive attitude within the working environment
- Maintaining high standards of quality control, hygiene, and health and safety.
- Trains and develops team through intense, well‑organised training and ongoing operational feedback
- Appraises teams’ performance and provides formal feedback to keep them upbeat and productive
- Nurture a positive working environment and lead by example
- To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met
- Estimate consumption, forecast requirements, and maintain stock inventory to ensure product availability and minimum product wastage
- Monitors and ensures compliance with food safety and health & safety rules and regulations
- Control costs and minimise waste to ensure the profitability of the restaurant
- Successfully promote and publicise the brand
- Analysing and planning restaurant sales levels and profitability
- Organising marketing activities, such as promotional events and discount schemes
- Monitor all restaurant operations and initiate corrective actions
- Lead all financial areas, including sales growth, cost management, and profit growth
- Takes responsibility for the business performance of the restaurant
- Preparing reports at the end of the shift/week, including team control, food control and sales
- Creating and executing plans for sales, restaurant profit and staff development
- Setting budgets and/or agreeing on them with the reporting manager
- Checking stock levels and ordering the correct amount of supplies
- Preparing cash drawers and providing petty cash as required
- Helping in any area of the restaurant when circumstances dictate
- Attend any training or meetings as and when required by the Brand or the Franchisee
- To perform any other duties as designated by the Franchisee due to business demands
- To take responsibility for and ensure the security of the Restaurant
- Working with supervisors to coordinate all aspects of stock deliveries.
- Keep accurate records, the receipt and administration of all deliveries are up to date
- To regularly collaborate with the Brand and the Franchisee to ensure the monthly accounts are accurate
- To administer and maintain the Brand system
- To monitor the stock storage areas, ensuring they are always secure, neat, and clean
- To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved
- Maintain a local authority food safety certificate i.e. scores on the doors 5 stars.
- Check all areas of the restaurant to ensure compliance with the EHO and fire safety officers
Business Relationships within the restaurant
- Team members and Supervisors
- Store Management Team
- Guest/Delivery drivers
- Head Office personnel
- Franchisee
Qualifications
A qualified candidate for the position of a Restaurant General Manager should have outstanding interactive and communication skills and possess the enthusiasm to work with colleagues and staff as a team player. In addition to these, the following qualities, skills, knowledge, and abilities are most sought:
- Proven working experience as a Restaurant General Manager
- Demonstrated experience in customer service management
- Extensive food knowledge
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Financial management skills
Restaurant Manager in Cobham employer: GDK Cobham Services
As a Restaurant Manager, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of teamwork and excellence, ensuring that you have the resources and training needed to succeed while enjoying competitive benefits and a positive atmosphere. Located in a vibrant area, this role offers unique opportunities to engage with the community and create memorable dining experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Cobham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend local events, join online forums, or even pop into restaurants to chat with managers. You never know when a casual conversation might lead to your next job opportunity!
✨Tip Number 2
Show off your skills! If you can, create a portfolio that highlights your achievements in previous roles. Include examples of how you've improved service, managed costs, or trained staff. This will give potential employers a taste of what you can bring to their restaurant.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to restaurants you admire and express your interest in working with them. A well-timed email or call can set you apart from the crowd and show your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show you’re serious about joining our team!
We think you need these skills to ace Restaurant Manager in Cobham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. We want to see how you connect with customers and create memorable experiences. Share specific examples of how you've gone above and beyond in previous roles!
Highlight Your Leadership Skills:As a Restaurant Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams, resolved conflicts, and created a positive work environment. We love seeing candidates who can inspire others!
Be Detail-Oriented:Pay attention to the details in your application. Make sure your CV is well-organised and free from typos. We appreciate candidates who take the time to present themselves professionally, as it reflects the standards we uphold in our restaurants.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at GDK Cobham Services
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu and any special dishes they offer. This shows your genuine interest in the role and helps you discuss how you can maintain food standards and quality.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Talk about how you motivated staff, handled conflicts, or improved team performance. This will highlight your ability to create a positive working environment.
✨Showcase Your Customer Service Expertise
Be ready to discuss specific instances where you went above and beyond for customers. This could include resolving complaints or enhancing guest experiences, which is crucial for maintaining high satisfaction levels.
✨Understand Financial Management
Brush up on your knowledge of cost control and profit management. Be prepared to discuss how you’ve managed budgets or reduced waste in previous roles, as this is key to achieving the restaurant’s financial goals.
