At a Glance
- Tasks: Lead shifts, develop your team, and ensure exceptional guest experiences.
- Company: Join the fast-growing German Doner Kebab brand with over 1500 locations worldwide.
- Benefits: Competitive pay, career growth, and a fun work environment.
- Other info: Dynamic role with opportunities to learn and grow in the hospitality industry.
- Why this job: Be part of a revolutionary kebab experience and make a real impact.
- Qualifications: Operational focus, team leadership, and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here.
German Doner Kebab is changing the perception of the kebab world.
Kebabs Done Right.
With over 1500 restaurants worldwide, we are proud to be a market leader in the QSR market.
With industry-leading service levels, exceptional food and an unforgettable experience for our guests.
Now is the time to join our team!
We require shift managers to know what it takes to grow with us and share in our success.
You will control your shift and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service.
Controlling costs, brand standards, outstanding food, team building, and providing a unique guest experience will all impact your success.
Here is what you need
- Operationally focused on implementing brand standards and policies
- Consistently deliver industry-leading guest service
- Experience with previous openings would be ideal but is not essential
- Ensure restaurant operational requirements by following brand standards, scheduling, and assigning employees
- Comply with all requirements of Food Safety and Health and Hygiene standards
- Maintain awareness of market trends in the hospitality industry, understand forthcoming guest initiatives, and monitor what local competitors are doing.
• The guest is first in everything we do!
- Manage stock levels and availability
- Understand weekly sales information
- The guest comes first in everything we do
- Maintain operations by coordinating and enforcing personnel policies and procedures per GDK brand standards.
- Provide excellent management guidance to your team, including training, development and leadership.
- Maintain a secure, safe, healthy environment for your team and guests.
- Maintaining performance management and restaurant team member loyalty by coaching, developing and disciplining employees was necessary.
- Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge.
- Update colleagues on business performance, new initiatives and any issues that will enhance performance.
• The guest is first in everything we do!
- Understand your guest and fully implement guest recovery where necessary.
- Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements.
The guest is first in everything we do!
Shift Manager employer: GDK Cambridge
At German Doner Kebab, we pride ourselves on being a dynamic and rapidly expanding restaurant brand that values its employees as much as its guests. Our work culture is built on teamwork, exceptional service, and continuous development, offering shift managers the chance to lead and inspire their teams while enjoying competitive benefits and growth opportunities. Join us in redefining the kebab experience and be part of a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GDK Cambridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to GDK Cambridge
Don't be shy about reaching out to GDK Cambridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GDK Cambridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at GDK Cambridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
