At a Glance
- Tasks: Manage correspondence, logistics, and family coordination for a busy arts professional.
- Company: Join a dynamic environment at the heart of the arts world.
- Benefits: Flexible remote work, competitive salary, and opportunities for personal growth.
- Other info: Bilingual skills in French and English are a plus; travel may be required.
- Why this job: Be the trusted right hand to a prominent figure and make a real difference.
- Qualifications: Experience as a Personal or Executive Assistant with excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About the Principal
Our client is a highly accomplished professional working at the heart of the arts world. With a busy international profile and a full family life, her time is scarce. She is looking for a trusted, proactive PA, preferably French and English speaking, to take full ownership of her personal and professional administration — ensuring everything runs smoothly with minimum input required from her.
The Role
This is a wide-ranging, hands-on PA role covering both professional and personal life. The successful candidate will manage correspondence, logistics and family coordination, acting as a reliable right hand across all areas. The role is primarily remote, though the PA must be available during agreed core hours and prepared to travel when required. Whilst this is not a 24/7 role, the PA will be expected to remain contactable outside standard hours and to exercise flexibility when the demands of the Principal's schedule require it. A calm, discreet and solutions-focused approach is essential at all times.
Key Responsibilities
- Communications & Correspondence
- Managing a high volume of emails — drafting, responding with sound judgement
- Serving as first point of contact by phone and email; liaising confidently with a wide range of individuals and organisations
- Chasing outstanding responses and following up proactively on time-sensitive matters
- Diary & Administration
- Owning the Principal's diary end-to-end, managing scheduling across multiple time zones
- Completing applications, forms and submissions on the Principal's behalf
- Maintaining organised digital files, records and ongoing administrative obligations
- Travel
- Researching and booking all travel, hotels, transfers and visas
- Building detailed itineraries and travel packs for each trip
- Accompanying the Principal on select trips when required
- Family & Personal Life
- Supporting family logistics including school matters, childcare coordination and personal appointments
- Liaising with domestic staff, tradespeople and service providers
- Assisting with personal shopping, gift sourcing and ad hoc errands
The Ideal Candidate
Essential
- Proven experience as a Personal or Executive Assistant at a senior or principal level
- Excellent written and verbal communication skills — polished, articulate and confident on the phone
- Highly organised with strong attention to detail and the ability to manage competing priorities
- Absolute discretion when handling sensitive personal information
- Comfortable working independently and taking initiative without close supervision
- Flexible and responsive — available outside standard hours when circumstances require
Desirable
- Bilingual French and English language skills would be advantageous
- Familiarity with international travel logistics
- Experience supporting family life alongside professional commitments
Remuneration
Salary to be discussed and agreed according to experience and agreed scope of hours.
Personal Assistant in Telford employer: GDHG
Join a dynamic and supportive environment where your role as a Personal Assistant will be pivotal in ensuring the seamless operation of a highly accomplished professional's life in the arts. With a focus on flexibility, discretion, and proactive problem-solving, you will enjoy the benefits of remote work while being part of a culture that values initiative and personal growth. This position offers unique opportunities to engage with diverse individuals and organisations, making it an enriching experience for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Assistant in Telford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at GDHG. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like GDHG before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Personal Assistant in Telford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to GDHG:Your cover letter is your chance to shine! Tell us why you want to work at GDHG specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at GDHG!
How to prepare for a job interview at GDHG
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
