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- Tasks: Deliver skincare workshops, build customer relationships, and maintain high service standards.
- Company: Germaine de Capuccini offers luxurious skincare treatments and products in over 85 countries.
- Benefits: Part-time hours, flexible shifts, and opportunities for personal growth in a vibrant environment.
- Why this job: Join a global brand, enhance your skincare knowledge, and make a real impact on customers' lives.
- Qualifications: 1-2 years in Beauty/Spa/Retail, NVQ Level 3 preferred, strong customer service skills required.
- Other info: Must be able to commute to Wokingham; weekend shifts included.
Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with luxury rituals. We are looking for a Skin Care Ambassador ideally situated in the Berkshire region. You must be able to commute to Wokingham. This role is part-time with mixed shifts between 9am and 8pm, including 2 weekends in every 4.
Key Responsibilities:
- Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
- Delivery of daily skincare workshops and treatments, with a high-quality service and product knowledge.
- Build relationships with customers and team members.
- Achieve monthly retail targets, lead by example, and regularly run incentives.
- Promote a culture of high standards of cleanliness within the department.
- Ensure stock and brand visual merchandise are well presented at all times.
- Stock monitoring, rotation and ordering to achieve sell-out and targets.
- Commit to ensuring treatments are delivered to the highest possible standards.
- Act as an ambassador of a global brand.
- Administrative duties will include maintaining a daily calendar, and monitoring and reporting.
- Proficient use of Microsoft Office and other administrative tools.
- Assist with customer transactions.
- Maintain a high standard of hygiene within the treatment environment.
- Be flexible and prepared to support business needs when required.
- Support at customer and industry events when applicable.
Experience and Qualifications Required:
- A minimum of 1 - 2 years of experience within the Beauty/Spa/Retail industry as a therapist.
- Experience working in a fast-paced environment, delivering excellent customer service and skincare knowledge.
- Trained face and body therapist up to NVQ Level 3 / City & Guilds or equivalent.
- Advanced electrical treatment training is preferred but not essential.
- NVQ / City and Guilds Level 2 with 2 years of experience will also be considered.
- Strong retail experience.
- Confident with IT, including PowerPoint, Outlook, and Excel.
Qualities:
- Loves a challenge and is passionate about skincare.
- Exceptional communication and presentation skills.
- Ability to engage with the end consumer.
- Self-motivated and able to work independently, while enjoying being part of a team.
- Adaptable to changing workloads due to the fast-moving pace of the industry and brand.
Industry: Personal Care Product Manufacturing
Skin Care Ambassador employer: GdC Beauty Group
Contact Detail:
GdC Beauty Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skin Care Ambassador
✨Tip Number 1
Familiarise yourself with the Germaine de Capuccini brand and its product offerings. Understanding their unique selling points and luxurious treatment journeys will help you stand out during interviews and discussions.
✨Tip Number 2
Network within the beauty and skincare community, especially in the Berkshire region. Attend local events or workshops to meet potential colleagues and learn more about the industry, which can give you an edge when applying.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-time scenarios. Think of examples from your past experiences where you successfully engaged with customers or resolved issues, as this will be crucial for the role.
✨Tip Number 4
Showcase your adaptability and willingness to learn. The beauty industry is fast-paced, so being able to discuss how you've handled changing workloads or learned new skills quickly will impress potential employers.
We think you need these skills to ace Skin Care Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Germaine de Capuccini's brand values and product offerings. Familiarise yourself with their skincare rituals and how they differentiate themselves in the market.
Tailor Your CV: Highlight your relevant experience in the beauty or retail industry, especially any roles that involved customer service or skincare knowledge. Make sure to include specific achievements, such as meeting sales targets or delivering exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and your understanding of the role. Mention your experience as a therapist and how it aligns with the responsibilities of a Skin Care Ambassador. Be sure to express your enthusiasm for working with Germaine de Capuccini.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the beauty industry.
How to prepare for a job interview at GdC Beauty Group
✨Know the Brand Inside Out
Before your interview, make sure you thoroughly research Germaine de Capuccini. Understand their product range, brand values, and what sets them apart in the skincare industry. This knowledge will help you demonstrate your passion and commitment during the interview.
✨Showcase Your Customer Service Skills
As a Skin Care Ambassador, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built relationships and delivered exceptional service, as this will resonate well with the interviewers.
✨Demonstrate Your Skincare Knowledge
Be ready to discuss skincare treatments and products confidently. Brush up on common skincare concerns and solutions, and be prepared to explain how you would conduct workshops or treatments. This will show that you are not only knowledgeable but also capable of delivering high-quality service.
✨Emphasise Your Team Spirit
While being self-motivated is important, showcasing your ability to work well within a team is equally crucial. Share examples of how you've collaborated with colleagues in previous roles, and express your enthusiasm for contributing to a positive team environment at Germaine de Capuccini.
