Skin Care Ambassador

Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with luxury rituals.

We are looking for a Skin Care Ambassador ideally situated in the Berkshire region. You must be able to commute to Wokingham. This role is part-time with mixed shifts between 9am and 8pm, including 2 weekends in every 4.

Key Responsibilities:

• Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
• Delivery of daily skincare workshops and treatments, with a high-quality service and product knowledge.
• Build relationships with customers and team members.
• Achieve monthly retail targets, lead by example, and regularly run incentives.
• Promote a culture of high standards of cleanliness within the department.
• Ensure stock and brand visual merchandise are well presented at all times.
• Stock monitoring, rotation and ordering to achieve sell-out and targets.
• Commit to ensuring treatments are delivered to the highest possible standards.
• Act as an ambassador of a global brand.
• Administrative duties will include maintaining a daily calendar, and monitoring and reporting.
• Proficient use of Microsoft Office and other administrative tools.
• Assist with customer transactions.
• Maintain a high standard of hygiene within the treatment environment.
• Be flexible and prepared to support business needs when required.
• Support at customer and industry events when applicable.

Experience and Qualifications Required:

• A minimum of 1 – 2 years of experience within the Beauty/Spa/Retail industry as a therapist.
• Experience working in a fast-paced environment, delivering excellent customer service and skincare knowledge.
• Trained face and body therapist up to NVQ Level 3 / City & Guilds or equivalent.
• Advanced electrical treatment training is preferred but not essential.
• NVQ / City and Guilds Level 2 with 2 years of experience will also be considered.
• Strong retail experience.
• Confident with IT, including PowerPoint, Outlook, and Excel.

Qualities

• Loves a challenge and is passionate about skincare.
• Exceptional communication and presentation skills.
• Ability to engage with the end consumer.
• Self-motivated and able to work independently, while enjoying being part of a team.
• Adaptable to changing workloads due to the fast-moving pace of the industry and brand.

Industry: Personal Care Product Manufacturing