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- Tasks: Deliver skincare workshops, treatments, and maintain high service standards.
- Company: Join Germaine de Capuccini, a luxury skincare brand loved in over 85 countries.
- Benefits: Enjoy flexible shifts, team incentives, and the chance to work with premium products.
- Why this job: Be part of a dynamic team, engage with customers, and represent a global brand.
- Qualifications: 1-2 years in beauty/spa, NVQ Level 3 preferred, strong customer service skills required.
- Other info: Must commute to Wokingham; mixed shifts include weekends.
Germaine de Capuccini is a world-leading professional skincare brand, trusted in over 85 countries and celebrating 60 years of excellence. Renowned for its luxurious treatment journeys and powerful results-driven products, we combine advanced skincare science with sensorial luxury rituals.
We are currently looking for a Beauty Therapist – Skin Care Ambassador to join our expanding UK Training Team, ideally based in the Berkshire region.
This role is offered on a part-time basis (approximately 65–70 hours per 4-week rota), with flexibility to support business and event needs.
Key Responsibilities
- Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
- Delivery of daily skincare workshops and treatments, with a delivery of a high-quality service and product knowledge
- Build relationships with customers and team members.
- Achieve monthly retail targets, lead by example, and regularly run incentives.
- Promote a culture of high standards of cleanliness within the department.
- Ensure stock and brand visual merchandise are well presented at all times.
- Stock monitoring, rotation and ordering, to requirements to achieve sell-out and targets.
- Commit to ensuring treatments are delivered to the highest possible standards.
- Act as an ambassador of a global brand.
- Administrative duties will include maintaining a daily calendar, and monitoring and reporting.
- The use of Microsoft Office, along with other administrative requirements, is key to the role.
- Assisting with customer transactions.
- Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
- To be flexible and always prepared to support the business needs when required.
- Support at customer and industry events when applicable.
Experience and qualifications required
- A minimum of 1 – 2 years of experience within the Beauty/Spa/ retail industry as a therapist.
- Experience of working in a fast-paced environment, delivery, excellent customer service skills and skincare product knowledge.
- Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent
- Advanced electrical treatment training is preferred but not essential.
- NVQ / City and Guild Level 2 with 2 years experience also considered.
- Confident with IT including power point/outlook/excel.
Qualities
The right person for our team will love a challenge. Is passionate about skincare. They will have exceptional communication and presentation skills. An ability to engage with the end consumer.
Self-motivated to work independently and enjoy coming together as part of a team.
Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.
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Beauty Therapist - Brand Ambassador employer: GdC Beauty Group
Contact Detail:
GdC Beauty Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist - Brand Ambassador
✨Tip Number 1
Familiarise yourself with the Germaine de Capuccini brand and its product offerings. Understanding their unique selling points and treatment rituals will help you stand out during interviews and discussions.
✨Tip Number 2
Network within the beauty industry, especially in the Berkshire region. Attend local beauty events or workshops to connect with professionals who might provide insights or referrals for the role.
✨Tip Number 3
Prepare to demonstrate your customer service skills in practical scenarios. Think of examples from your past experiences where you successfully engaged customers or resolved issues, as this will be crucial for the role.
✨Tip Number 4
Showcase your adaptability by discussing how you've handled fast-paced environments in previous roles. Highlighting your ability to manage changing workloads will resonate well with the demands of this position.
We think you need these skills to ace Beauty Therapist - Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Germaine de Capuccini's brand values and product offerings. This knowledge will help you tailor your application and demonstrate your passion for skincare.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the beauty or spa industry. Mention specific roles where you've delivered high-quality customer service and any relevant qualifications, such as NVQ Level 3.
Showcase Your Skills: Make sure to highlight your communication and presentation skills in your application. Provide examples of how you've engaged with customers and built relationships in previous roles.
Tailor Your Application: Customise your cover letter to reflect your understanding of the role and how your skills align with the responsibilities outlined in the job description. Mention your flexibility and ability to adapt to a fast-paced environment.
How to prepare for a job interview at GdC Beauty Group
✨Know the Brand Inside Out
Before your interview, make sure you have a thorough understanding of Germaine de Capuccini's products and rituals. Familiarise yourself with their key offerings and what sets them apart in the beauty industry. This will show your genuine interest and commitment to the brand.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you built relationships with clients and handled any challenges. This is crucial as the role involves engaging with customers and delivering high-quality service.
✨Showcase Your Passion for Skincare
Express your enthusiasm for skincare and beauty during the interview. Share your personal experiences with skincare products and treatments, and discuss any trends or innovations in the industry that excite you. This passion can set you apart from other candidates.
✨Be Ready for Practical Demonstrations
Since the role involves delivering skincare workshops and treatments, be prepared for potential practical assessments during the interview. Brush up on your techniques and be ready to showcase your skills, as this will demonstrate your capability to deliver high standards of treatment.