Job Title: Salesforce Data Analyst (Payments) Location: London Duration: 12-Month Contract About the Role Our client is seeking a highly organised and analytical Sales Operations & Data Analyst to support a fast-paced commercial team within the Payments and Financial Services sector. This position is ideal for professionals with experience in Sales Operations, Revenue Operations, Commercial Operations, CRM Administration, or Business Operations who enjoy combining data analysis, process improvement, stakeholder management, and operational support. You will play a critical role in ensuring smooth commercial operations by maintaining CRM data quality, supporting contract workflows, delivering operational reporting, and partnering with cross-functional teams across Sales, Marketing, Product, Legal, and Finance. Key Responsibilities Maintain and improve Salesforce CRM data integrity, including accounts, contacts, contracts, and reporting structures. Perform data analysis using Excel and Google Sheets, leveraging Pivot Tables, VLOOKUPs/XLOOKUPs, dashboards, and reporting tools. Support contract request and procurement workflows through business systems and approval processes. Produce operational reports and analyse sales performance, merchant volumes, pipeline activity, and key business metrics. Coordinate with stakeholders across Sales, Marketing, Product Strategy, Legal, Finance, and Compliance teams. Assist in user acceptance testing (UAT), process enhancements, and operational improvement initiatives. Develop and maintain knowledge libraries, onboarding materials, process documentation, and training resources. Ensure compliance and audit readiness through accurate record keeping and documentation management. Utilise AI productivity tools such as ChatGPT, Claude, Gemini, or similar technologies to improve operational efficiency. Required Experience 3+ years' experience within Sales Operations, Revenue Operations, Commercial Operations, Business Operations, or Sales Support. Strong hands-on experience with Salesforce CRM. Advanced Microsoft Excel and Google Sheets skills, including: Pivot Tables VLOOKUP/XLOOKUP Data Analysis Reporting & Dashboards Experience supporting contract, procurement, or vendor-management processes. Strong stakeholder management and cross-functional coordination skills. Proven ability to work independently and manage multiple priorities in a fast-paced environment. Experience with tools such as Tableau, Snowflake, Oracle, Zip, or similar platforms is highly desirable. Familiarity with AI-powered productivity tools is advantageous. Preferred Industry Background We are particularly interested in candidates with experience in: Payments Payment Networks FinTech Merchant Services Banking Card Services Financial Services Digital Payments Candidates with recent experience working for card payment networks, merchant acquirers, payment processors, or leading fintech payment organisations such as Visa, Mastercard, American Express, Discover, Worldpay, Fiserv, FIS, Global Payments, Stripe, Adyen, (url removed), and PayPal will be strongly preferred. GCS is acting as an Employment Business in relation to this vacancy
Salesforce Data Analyst in London employer: GCS
As a Social Media & Community Manager at our company, you'll thrive in a dynamic and supportive work environment that values creativity and innovation. We offer comprehensive benefits, opportunities for professional development, and a culture that encourages collaboration and open communication. Located in a vibrant area, our team enjoys a unique blend of work-life balance and community engagement, making it an excellent place to grow your career while making a meaningful impact.
