At a Glance
- Tasks: Manage and grow strategic client relationships while ensuring successful delivery of recruitment programmes.
- Company: Join a growing organisation focused on client success and operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a team that values proactive problem-solving and excellent communication.
- Why this job: Make a real impact on client success and service performance in a collaborative setting.
- Qualifications: Experience in client engagement, account management, or staffing with strong relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
We're looking for an experienced
Engagement Delivery Manager to join our team and play a key role in managing and growing strategic client relationships across our Project solutions portfolio.
This position is ideal for someone with a background in staffing, recruitment, MSP, RPO, or Project solutions who combines strong relationship-building skills with a passion for operational excellence and client success.
As the primary point of contact for a portfolio of clients, you'll be responsible for ensuring the successful delivery of recruitment and workforce programmes, leading governance and performance reviews, managing stakeholder relationships, and driving continuous improvement across service delivery.
You'll work closely with recruitment, operations, finance, and commercial teams to ensure client objectives, service commitments, and business outcomes are consistently achieved.
About You
- Previous experience in
Client Engagement, Account Management, MSP, RPO, Staffing, Recruitment, or Project Solutions
- Strong track record of managing strategic client relationships and delivering exceptional service.
- Commercially aware, with an understanding of SOWs, SLAs, KPIs, and workforce solution contracts.
- Comfortable engaging with stakeholders across HR, Talent Acquisition, Procurement, Operations, and Leadership teams.
- A proactive problem solver with excellent communication and stakeholder management skills.
This is a fantastic opportunity to join a growing organisation where you'll have genuine influence on client success, service performance, and long-term business growth.
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Engagement Delivery Manager in London employer: GCS
As a Social Media & Community Manager at our company, you'll thrive in a dynamic and supportive work environment that values creativity and innovation. We offer comprehensive benefits, opportunities for professional development, and a culture that encourages collaboration and open communication. Located in a vibrant area, our team enjoys a unique blend of work-life balance and community engagement, making it an excellent place to grow your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Delivery Manager in London
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including GCS, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like GCS!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Engagement Delivery Manager in London
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at GCS that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Engagement Delivery Manager at GCS, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at GCS
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch GCS to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
