We're looking for an experienced Engagement Delivery Manager to join our team and play a key role in managing and growing strategic client relationships across our Project solutions portfolio.
This position is ideal for someone with a background in staffing, recruitment, MSP, RPO, or Project solutions who combines strong relationship-building skills with a passion for operational excellence and client success. As the primary point of contact for a portfolio of clients, you'll be responsible for ensuring the successful delivery of recruitment and workforce programmes, leading governance and performance reviews, managing stakeholder relationships, and driving continuous improvement across service delivery. You'll work closely with recruitment, operations, finance, and commercial teams to ensure client objectives, service commitments, and business outcomes are consistently achieved.
About You
- Previous experience in Client Engagement, Account Management, MSP, RPO, Staffing, Recruitment, or Project Solutions.
- Strong track record of managing strategic client relationships and delivering exceptional service.
- Commercially aware, with an understanding of SOWs, SLAs, KPIs, and workforce solution contracts.
- Comfortable engaging with stakeholders across HR, Talent Acquisition, Procurement, Operations, and Leadership teams.
- A proactive problem solver with excellent communication and stakeholder management skills.
This is a fantastic opportunity to join a growing organisation where you'll have genuine influence on client success, service performance, and long-term business growth.
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Engagement Delivery Manager employer: GCS
As a Social Media & Community Manager at our company, you'll thrive in a dynamic and supportive work environment that values creativity and innovation. We offer comprehensive benefits, opportunities for professional development, and a culture that encourages collaboration and open communication. Located in a vibrant area, our team enjoys a unique blend of work-life balance and community engagement, making it an excellent place to grow your career while making a meaningful impact.
