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- Tasks: Lead the Alarm Monitoring Centre and manage a dedicated team ensuring security operations run smoothly.
- Company: Join an ambitious Protective Security team focused on innovative security solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in security management.
- Qualifications: Experience in regulated environments and strong leadership skills are essential.
- Other info: This role requires a Counter Terrorism Check before starting.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity as an Alarms & Security Systems Manager working out of our Reading. This role is a great opportunity to join an ambitious Protective Security team with big plans for the future!
As the Alarms & Security Systems Manager, you will be responsible for our Alarm Monitoring Centre (AMC), which continuously monitors the security of our estate. The AMC is connected to these remote sites through multi-face communications to CCTV, IDS, Electronic access control to Radio pad systems, ADSL line, etc.
What you will be doing:
- The successful candidate will line manage the team of Alarm Operatives and engage, collaborate, and influence key internal and external stakeholders.
- Analysing and identifying operational issues, agreeing and implementing improvements to reduce false positives, which in turn should improve the effectiveness of the AMC response.
- Take responsibility for the AMC team, which runs 24/7, 365 days per year.
- Responsible for any projects related to the AMC or wider security team (e.g. the upgrade project), ensuring successful delivery.
- Responsible for Risk Management of the AMS with the ability to respond quickly to incidents.
- Deputise for senior members of the team and be part of the 'escalation rota'.
- Continuous Improvement of the AMC Operation and identify any operational/process improvements.
- Responsible for the ID/access card requests for staff and contractors (printing, issuing and deletion) as per the TW policy.
- Hold key relationships with internal senior managers and external stakeholders.
- Collaborating with Operational Technology to agree and inform the strategic development of the IT Systems and security equipment.
The base location for this role will be Reading, on a Hybrid basis. Hours of work are 36 hours a week, Monday to Friday.
What you should bring to the role:
- Experience of working in a regulated environment, ideally the water industry, i.e., utilities, government department, critical national infrastructure, etc.
- Expert in physical security and associated Security Systems (protective security, intelligence, security management, or risk management).
- Have experience in the design and application of physical & personnel security measures.
- A strong leader with negotiation and people influencing skills.
- Ability to communicate at all levels, present to an audience and build strong relationships.
- Understanding of security regulations, laws, and industry standards (e.g. SEMD, PSG, WUKSS, NPSA).
- Security Institute Diploma (level 5) in Security Management.
- Valid membership of Professional Security Body with active membership and evidence of CPD, e.g. The Security Institute (Syl) or The Association of Security Consultants (ASC).
- Other recognised security qualifications, e.g. ASIS Physical Security Professional (PSP).
- The successful candidate will be required to undertake a Counter Terrorism Check (CTC) before starting within this role.
Alarms & Security Systems Manager employer: GCS
Contact Detail:
GCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alarms & Security Systems Manager
✨Tip Number 1
Familiarise yourself with the specific security regulations and standards mentioned in the job description, such as SEMD and PSG. This knowledge will not only help you understand the role better but also demonstrate your commitment to the field during discussions.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in regulated environments like utilities or government departments. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlighting your negotiation and people influencing skills will be crucial, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends and technologies in physical security systems. Being knowledgeable about advancements in CCTV, IDS, and access control systems will show that you're proactive and ready to contribute to the continuous improvement of the AMC operation.
We think you need these skills to ace Alarms & Security Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security management, particularly in regulated environments. Emphasise your leadership skills and any specific security qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with alarm monitoring systems and your ability to manage teams effectively.
Highlight Relevant Qualifications: Clearly list your security qualifications, such as the Security Institute Diploma or any other recognised certifications. This will demonstrate your expertise and commitment to the field.
Showcase Communication Skills: In your application, provide examples of how you've successfully communicated with stakeholders at various levels. This is crucial for the role, so make it clear how you can build strong relationships.
How to prepare for a job interview at GCS
✨Showcase Your Leadership Skills
As an Alarms & Security Systems Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you influenced stakeholders or improved team performance.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with the specific security systems mentioned in the job description, such as CCTV, IDS, and electronic access control. Be ready to discuss your experience with these technologies and how you've applied them in previous roles.
✨Understand Regulatory Requirements
Since the role requires experience in a regulated environment, brush up on relevant security regulations and standards. Be prepared to discuss how you've ensured compliance in your previous positions and how you would approach risk management in this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding operational issues and incident response. Think of specific scenarios from your past work where you identified problems and implemented effective solutions, particularly in high-pressure situations.
