GCS Recruitment is seeking a Business Transformation/Customer Journey Consultant for a 6-month contract, outside IR35, with a well-known utilities client. The role focuses on customer journey mapping, process mapping, service design, and operating model design to drive transformation.
The candidate will facilitate workshops with senior stakeholders, perform gap analysis and prioritisation, and support change management and implementation planning, on-site in Surrey two days per week.
#J-18808-LjbffrUtilities Customer Journey & Transformation Consultant employer: GCS Recruitment
Join a dynamic team in the construction industry where your contributions as a Project Coordinator will be valued and impactful. With a hybrid work environment based in Doncaster, we offer flexibility, a supportive work culture, and opportunities for professional growth within a thriving sector. Our commitment to employee development ensures that you will have the resources and mentorship needed to advance your career while working on meaningful projects.
