My client who are well known within the utilities industry are looking for a Business Transformation/Customer Journey Consultant to join their team on an initial 6 month contract role (outside ir35)
The ideal candidate would have experience in:
Customer journey mapping
Business process mapping
Customer experience and service design
Business transformation and operating model design
Facilitating workshops with senior stakeholders
Gap analysis and prioritisation
Change management and implementation planning
Experience working in the utility experience
This role will require you to be on site 2 days a week in their Surrey office
Please feel free to apply directly or email me on
GCS is acting as an Employment Business in relation to this vacancy.
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Utilities Customer Journey & Transformation Consultant in London employer: GCS Recruitment
Join a forward-thinking organisation that values innovation and collaboration, where as a Senior Site Reliability Engineer, you will play a pivotal role in enhancing the reliability and performance of critical banking systems. With a hybrid working model based in Knutsford or Glasgow, you will benefit from a supportive work culture that prioritises continuous improvement and employee growth, alongside opportunities for technical leadership and mentorship. Enjoy a competitive benefits package and the chance to work with cutting-edge technologies in a dynamic environment that fosters professional development.