At a Glance
- Tasks: Troubleshoot and resolve application issues while collaborating with development teams.
- Company: Join a leading Tier 1 bank with a dynamic hybrid work culture.
- Benefits: Competitive daily rate, potential for extension, and opportunities for professional growth.
- Other info: Work hybrid in Canary Wharf, with out-of-hours support required.
- Why this job: Be part of a crucial support team that ensures smooth application operations in a fast-paced environment.
- Qualifications: Experience in C#, SQL, and application support is essential.
- Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid
- Role - Application Support Specialist
- Rate - £416 per day
- Duration - 6 months with very likely extension
- Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office
- Tech Stack
- T/SQL
- C# . NET
- Oracle
- Role
- Application support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.
- Tasks
- Troubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running.
In some cases, this will involve liaising with other application support team staff across London and New York.
- Liaising with the relevant support teams (such as Technical Support, Network, Infrastructure, DBA) when users experience Application issues.
- Communicating with primary support Helpdesk staff in London and New York to give the team necessary advice and suggestions.
- Working with the team members and the wider development team to establish best practices to support Applications.
- Working with the wider Development team and other support teams to analyse and establish appropriate Application configuration to meet Business requirements.
- Contributing and regularly joining technical and design workshops within the team to suggest ideas to achieve stable Application operations.
- Critically and actively contributing to define Application support standards to ensure their applications are fully capable of running safely in production.
- Participating in exercises to both plan and estimate work volumes for Application supports.
- Working with the application release team in the rollout of applications in production that minimize Application failures after release.
- Adding consideration of performance, scalability and security matters across design and implementation phases.
- Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people.
- Participating in definitions and configuration of Application environments in Disaster Recovery sites.
- Supporting the continuous improvement and updating Application support methodology for all members in support team, as well as the wider Application support departments.
- Out of office hours support required as part of production support team
- #J-18808-Ljbffr
Application Support in London employer: GCS Recruitment
Join a forward-thinking organisation that values innovation and collaboration, where as a Senior Site Reliability Engineer, you will play a pivotal role in enhancing the reliability and performance of critical banking systems. With a hybrid working model based in Knutsford or Glasgow, you will benefit from a supportive work culture that prioritises continuous improvement and employee growth, alongside opportunities for technical leadership and mentorship. Enjoy a competitive benefits package and the chance to work with cutting-edge technologies in a dynamic environment that fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support in London
✨Get Involved in Open-Source Projects
Diving into open-source projects is a brilliant way to showcase your skills and connect with other developers in the community. Not only will you beef up your GitHub profile but you might also catch the eye of someone at GCS Recruitment who values hands-on experience over just theory.
✨Attend Local Tech Meetups
Tech meetups are gold mines for networking and discovering job opportunities, especially in the fast-paced world of software engineering. Check out local listings for events in your area and don’t shy away from introducing yourself. This could lead directly to a temporary position at GCS Recruitment!
✨Showcase Your Work Online
With temporary roles, it’s all about standing out in a short space of time. Create a portfolio website where you highlight your projects and skills. Talk about your code, and provide links to your GitHub repositories. This will not only demonstrate your abilities but will also make it easier for recruiters at GCS Recruitment to see what you bring to the table.
✨Leverage Temporary Job Boards
Don’t forget to check specialised job boards for temporary software development roles. Websites like We Work Remotely or Remote OK often list short-term gigs that can be a perfect fit. Apply directly through our website as well, making sure your application is sharp—temporary roles can move fast!
We think you need these skills to ace Application Support in London
Some tips for your application 🫡
Show Off Your Tech Skills:Make sure your CV highlights your tech stack and any programming languages you’re proficient in. Include specifics about any frameworks or technologies you’ve worked with; they can make you stand out in the sea of applicants. It’s all about showing that you have the chops we need at GCS Recruitment!
Portfolio 2.0:Since you’re applying for a temporary gig, it’s super important to showcase a portfolio that highlights your best projects. Include links to GitHub or any personal projects that demonstrate what you can do in a real-world environment. This gives us a taste of your style and your problem-solving approach!
Keep It Brief and Relevant:With a temporary position, we want to see your ability to hit the ground running. Be concise in your CV and cover letter; stick to experiences that directly relate to the role. Highlight any previous temporary roles or freelance gigs that show your adaptability and quick learning!
Tailor Your Cover Letter:Don’t just send a generic cover letter. Personalise it for Application Support at GCS Recruitment! Mention why this temporary role excites you and how you see yourself contributing in the short run. Show us what you've got and why you're the one for this quick turn-around!
How to prepare for a job interview at GCS Recruitment
✨Nail the Technical Skills
For a software engineering role, you'll likely face technical questions or coding tasks during your interview. Brush up on the relevant programming languages and frameworks that GCS Recruitment uses, and don’t forget to practice some coding challenges on platforms like LeetCode or HackerRank. Showing your coding prowess can really make you stand out!
✨Prepare for System Design Questions
Even for a temporary role, having a grasp of system design principles can be crucial. Be ready to discuss how you would architect a software solution, including discussing trade-offs, scalability, and performance considerations. Having examples from previous projects can really show off your analytical thinking.
✨Demonstrate Your Adaptability
Since this is a temporary role, you'll want to emphasise your ability to hit the ground running. Highlight experiences where you quickly adapted to new technologies or teams. Let’s make it clear to the interviewers at GCS Recruitment that you can learn on the job and deliver results in a short timeframe!
✨Show Off Your Portfolio
Make sure to have a portfolio or GitHub ready showcasing your projects. Having tangible evidence of what you've done—be it personal projects, contributions to open-source, or previous work—can convey how capable you are. Tailor this for what might interest GCS Recruitment, so it's relevant and sparks conversation during your interview.
