GCS Recruitment is seeking an experienced Customer Success Manager - Team Leader to drive customer engagement across a portfolio of managed service accounts. Hybrid role in the UK, with a competitive salary and benefits.
You will lead a Customer Success team, mentor colleagues, chair service reviews, and ensure successful delivery of services. You will build strong client relationships, manage escalations, oversee SLAs and KPIs, and collaborate with technical, project, and commercial teams to
Customer Success Team Lead - Hybrid UK employer: GCS Recruitment
Join a forward-thinking organisation that values innovation and collaboration, where as a Senior Site Reliability Engineer, you will play a pivotal role in enhancing the reliability and performance of critical banking systems. With a hybrid working model based in Knutsford or Glasgow, you will benefit from a supportive work culture that prioritises continuous improvement and employee growth, alongside opportunities for technical leadership and mentorship. Enjoy a competitive benefits package and the chance to work with cutting-edge technologies in a dynamic environment that fosters professional development.
