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- Tasks: Manage audits and ensure high-quality service delivery for compliance.
- Company: Join a leading provider of audit services for social landlords, committed to excellence.
- Benefits: Enjoy opportunities for personal development and a supportive work environment.
- Why this job: Be part of a dynamic team that values quality and client satisfaction.
- Qualifications: Strong skills in Microsoft 365, especially Excel, Word, and Teams required.
- Other info: Flexible tasks and collaboration with various teams make this role exciting.
GCS currently deliver in excess of 200,000 on Desktop LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company.
- Manage the timely and consistent delivery of all desktop audits and other related programmed works.
- Manage the electronic import (and Import failures) process of LGSR and other related data.
- Manage the contractor relationship and suitable return for rejected LGSRs.
- Manage the timely delivery, consistency and provide validation of all daily output reports associated with compliance and service programme managed works.
- Prepare and issue the Client Monthly “Contract Report” and issue to Contract Manager for approval.
- Prepare and issue the Client weekly update reports.
- Supply Line management and direct supervision of Contract administrative staff, including the support of any agreed personal development plan.
- Deliver internal quality checks on completed works by Contracts Administrator.
- Preparation of Monthly Contractor Payment and issue to Contracts Manager for Approval.
- Be the day to day point of contact for both Client and Contractor.
- Authorise any simple Contractor related additional works claims, passing more difficult to a Contract Manager.
- The supply of the “Client Meeting Pack” in advance of any Client Contract Meetings.
- Attend Client Contract Meetings and draft the meeting minutes for approval.
- Working alongside the Service Department to ensure an effective and joined up service delivery is achieved for inspection audit services.
- Manage the timely completion of any audit related reports.
- Identification and incorporation of known best practice into the Contracts Department’s business activities.
- Act and deliver upon any reasonable contract requests by a Company Manager and/or Company Director.
- Be available to undertake any associated resident liaison duties as required.
- Be available to assist colleagues to meet the reasonable needs of the business in times of absence and/or annual leave.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business objectives of the Company.
The ideal candidate must have:
- A strong understanding of Microsoft 365 and its suite of applications.
- Proficiency in Microsoft Teams for collaboration and communication.
- Advanced knowledge of Microsoft Word for document creation and formatting.
- Expertise in Microsoft Excel, including data analysis, formulas, and spreadsheet management.
GCS Officer employer: GCS Compliance Ltd
Contact Detail:
GCS Compliance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GCS Officer
✨Tip Number 1
Familiarise yourself with the specific software tools mentioned in the job description, especially Microsoft 365 and its applications. Consider taking online courses or tutorials to enhance your skills in Excel, Word, and Teams, as this will demonstrate your commitment and readiness for the role.
✨Tip Number 2
Network with professionals in the compliance and audit sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into the company culture at GCS. This can provide you with valuable information and potentially a referral.
✨Tip Number 3
Prepare to discuss your experience in managing projects and teams during the interview. Think of specific examples where you've successfully delivered on deadlines and maintained high standards, as this aligns closely with the responsibilities of the GCS Officer role.
✨Tip Number 4
Research GCS's recent projects and their approach to compliance audits. Being knowledgeable about their work will not only help you tailor your responses in the interview but also show your genuine interest in the company and its mission.
We think you need these skills to ace GCS Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the GCS Officer role. Emphasise your proficiency in Microsoft 365 applications, especially Excel and Word, as well as any experience in managing audits or compliance.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your ability to manage contractor relationships and deliver reports, showcasing how your past experiences make you a suitable candidate.
Showcase Your Communication Skills: Since the role involves liaising with clients and contractors, highlight your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated in previous roles, particularly in managing teams or projects.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the GCS Officer position.
How to prepare for a job interview at GCS Compliance Ltd
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in Microsoft 365, especially Excel and Word. Be prepared to discuss specific examples of how you've used these tools in previous roles, particularly for data analysis and document creation.
✨Demonstrate Your Management Experience
Since the role involves managing contractor relationships and overseeing administrative staff, be ready to share your experiences in team management and conflict resolution. Use examples that showcase your leadership skills and ability to maintain high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding audit processes and compliance. Think of scenarios where you had to manage tight deadlines or resolve issues with contractors, and explain how you handled them.
✨Understand the Company’s Reputation
Research GCS and understand their commitment to quality and compliance. Be prepared to discuss how you can contribute to maintaining and improving their reputation through your work, especially in delivering timely and accurate reports.
