At a Glance
- Tasks: Manage high-value accounts and develop relationships with major contractors in construction and infrastructure.
- Company: Established national provider of site solutions for the UK construction sector.
- Benefits: Competitive salary, bonus potential, company car, and comprehensive benefits.
- Other info: Field-based role with excellent growth opportunities and dynamic work environment.
- Why this job: Lead significant projects and make a real impact in the infrastructure sector.
- Qualifications: Experience in account management within plant hire or related services.
Location: London and southeast
Package: Circa £60,000 + Bonus (up to 25% of salary) + Car + Benefits
Job Type: Full-Time, Permanent
Our client is a well-established national provider of site solutions and services to the UK construction and infrastructure sectors. As part of their continued growth within major projects, they are looking to appoint an experienced Strategic Account Manager to manage and develop a portfolio of high-value contractor and project-led accounts across East Anglia, Essex and East London.
The position will have particular responsibility for a major, long-term infrastructure project in East Anglia, alongside approximately 5-10 strategically important customers across the wider region. This is a substantial account management and development role, with responsibility for a portfolio worth approximately £5-6 million. The focus is not simply maintaining existing business, but identifying opportunities to increase share of spend, broaden the range of solutions supplied and develop relationships across multiple levels within major contractor accounts.
Key Responsibilities:
- Take commercial responsibility for a portfolio of major strategic accounts worth approximately £5-6 million.
- Manage and develop relationships with Tier 1 contractors and major project customers operating across construction and infrastructure.
- Take a leading account management role on a significant, long-term infrastructure project in East Anglia, with regular site and customer engagement.
- Develop detailed account plans identifying key stakeholders, current spend, forthcoming projects, potential opportunities and areas for growth.
- Build relationships across multiple levels of customer organisations, from site and project teams through to procurement, commercial and senior management contacts.
- Identify opportunities to increase share of wallet within existing accounts by introducing additional products, services and site solutions.
- Develop a strong understanding of customers' project pipelines, enabling the business to engage at an early stage and maximise opportunities throughout the project lifecycle.
- Work closely with customers to understand their operational requirements, programme demands and changing site needs.
- Coordinate activity across internal sales, operations, hire, transport and service teams to ensure major accounts receive a consistently high level of support.
- Negotiate commercial agreements and support pricing, tender and contract discussions while protecting margin and delivering sustainable account growth.
- Monitor account performance against agreed revenue, margin and growth objectives, taking action where opportunities or potential issues are identified.
- Maintain visibility of competitor activity and identify opportunities to increase the company's presence within strategically important accounts and projects.
- Develop relationships beyond individual projects to create longer-term opportunities across customers' regional and national operations.
- Provide accurate forecasts, account updates and pipeline information to senior management.
- Represent the business professionally at customer meetings, project reviews and other relevant industry events.
Candidate Profile:
We are particularly interested in candidates with experience gained within plant hire, tool hire, site accommodation/welfare, temporary site infrastructure, power generation or another closely related hire/service environment. You are likely to have worked as a Strategic Account Manager, National Account Manager, Major Account Manager, Key Account Manager or senior Business Development Manager, with demonstrable experience developing substantial contractor accounts. Experience dealing with Tier 1 contractors and major construction or infrastructure projects will be particularly relevant.
You should be able to demonstrate:
- A strong track record of managing and growing high-value B2B accounts.
- Experience dealing with complex customer organisations involving multiple stakeholders and decision-makers.
- Commercial awareness, including pricing, margin and contract negotiation.
- The ability to identify and convert opportunities across a broad customer account rather than focusing on individual transactions.
- Experience working with operational teams to deliver against demanding customer and project requirements.
- Strong relationship-building skills and the credibility to engage with senior commercial and procurement contacts.
- A proactive, organised approach to account planning and pipeline development.
The role is predominantly field and home based, covering East Anglia, Essex and East London. Regular attendance at a major project in East Anglia will form an important part of the position.
Package: £60,000+ basic salary, with flexibility for the right individual, plus 20-25% bonus and company car.
Strategic Account Manager - Infrastructure in Chelmsford employer: GCS Associates
Join a reputable Building Products Supply Company in Berwick Upon Tweed, where you will enjoy a supportive work culture that prioritises employee well-being and development. With competitive salaries, 26 days of holiday, and opportunities for training and growth, this is an excellent place for HGV Class 2 - HIAB Drivers to thrive while delivering exceptional customer service in a friendly environment without the need for nights away.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager - Infrastructure in Chelmsford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like GCS Associates, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Strategic Account Manager - Infrastructure at GCS Associates.
We think you need these skills to ace Strategic Account Manager - Infrastructure in Chelmsford
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at GCS Associates
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
