Leasehold Officer

Leasehold Officer

Gloucester Full-Time 30000 - 42000 £ / year (est.) No home office possible
GCH

At a Glance

  • Tasks: Manage Leasehold and Home Ownership services, ensuring income maximisation and excellent customer service.
  • Company: GCH is dedicated to improving lives through community-focused housing solutions.
  • Benefits: Enjoy remote work flexibility with required travel, plus a supportive team culture.
  • Other info: This is a fixed-term contract for at least 12 months, with a closing date of 4th September 2025.
  • Why this job: Join a passionate team committed to making a real difference in people's lives.
  • Qualifications: Experience in Leasehold Management and relevant housing qualifications are essential.

The predicted salary is between 30000 - 42000 £ per year.

Fixed Term Contract (6 months),

Full Time (37 hours per week) Remote – with required travel to Gloucester.

Salary £

Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

We’re seeking a Leasehold Officer to join our team in Gloucester.

You’ll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You’ll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.

We’re looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.

We’d also like you to have…

· A relevant technical housing qualification, such as a level 3 diploma in Housing Management.

· A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.

· A profession…

Leasehold Officer employer: GCH

At GCH, we pride ourselves on being an exceptional employer that values passion and commitment to improving lives. Our supportive work culture fosters personal and professional growth, offering employees the opportunity to make a real impact in the community while enjoying the flexibility of remote work combined with travel to Gloucester. Join us to be part of a dedicated team that inspires change and prioritises customer satisfaction.
GCH

Contact Detail:

GCH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leasehold Officer

✨Tip Number 1

Familiarise yourself with the latest legislation regarding Leasehold and Right to Buy services. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the housing management sector. Attend relevant events or join online forums where you can connect with others who work in similar roles, as they may provide insights or even referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed Leasehold and Home Ownership services in the past. Highlighting measurable outcomes will show your potential value to GCH.

✨Tip Number 4

Research GCH's values and recent initiatives. Tailoring your conversation to align with their mission of improving lives will demonstrate that you're not just looking for any job, but are genuinely interested in contributing to their goals.

We think you need these skills to ace Leasehold Officer

Leasehold Management
Right to Buy Services
Shared Ownership Services
Commercial Property Management
Knowledge of Relevant Legislation
Policy and Procedure Development
Housing Management Qualification
Performance Management Systems
Target Achievement
Customer Service Excellence
Case Management
Income Maximisation Strategies
Community Benefit Awareness
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Leasehold Officer position. Highlight key skills and experiences that align with what GCH is looking for.

Tailor Your CV: Customise your CV to reflect your relevant experience in Leasehold Management and Right to Buy services. Use specific examples that demonstrate your knowledge of legislation and your success in meeting targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving people's lives and how your values align with those of GCH. Mention your technical housing qualifications and any relevant achievements in customer service.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at GCH

✨Showcase Your Experience

Make sure to highlight your substantial experience in delivering Leasehold Management and Right to Buy services. Prepare specific examples of how you've successfully managed similar responsibilities in the past.

✨Know the Legislation

Brush up on the relevant legislation regarding Commercial Property Management. Being able to discuss current laws and how they impact the role will demonstrate your expertise and commitment to the position.

✨Demonstrate Customer Service Skills

Prepare to discuss your approach to providing excellent customer service, especially in complex cases. Share examples that illustrate your ability to handle challenging situations while maintaining a positive outcome for customers.

✨Understand Performance Management

Familiarise yourself with performance management systems and be ready to talk about your experience in meeting targets and objectives. This will show that you can contribute to GCH's goals effectively.

Leasehold Officer
GCH
Location: Gloucester

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